[Error Code] Canon IR Advance c2030i SUBcodes

[Garp]

Hi all,

I'm just on-site by a customer and I'm kinda stuck with these. I rearly service Canons so I have no access to service informations really.
Could someone help me please, to identify the following _SUB_codes please?

E602-1112 (E602 is HDD detection error)
E602-0702,
and
E614-1012 (E614 is Flash PCB error)

After restart these were gone, but now the copier is just hanging around with the printjob in the list and does nothing. HDD is present and valid.

Thanks for the info in advance.

[JPiek]

Re: Canon IR Advance c2030i SUBcodes

Hi all,

I'm just on-site by a customer and I'm kinda stuck with these. I rearly service Canons so I have no access to service informations really.
Could someone help me please, to identify the following _SUB_codes please?

E602-1112 (E602 is HDD detection error)

Title	File system error on the HDD
Description	Error in file system writing after startup
Remedy	1. Turn OFF and then ON the main power 2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase partition (all the partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 5. Start in safe mode to format the HDD (all the data in the HDD is erased) 6. Replace the HDD

E614-1012 (E614 is Flash PCB error)

Title	File system error on the HDD
Description	Error in file system writing after startup
Remedy	1. Turn OFF and then ON the main power 2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 6: [1]:CHK-TYPE = 6, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Start in safe mode to format the HDD (all the data in the HDD is erased) 4. Replace the HDD