SMTP relay email scan only works when logged in as Administrator??

[Guest]

This is a new one to me (if my remote staff is correct). They have a new C5550i with Fiery and transferred all the settings from the old copier to the new. Having trouble with Scan to Email but they are reporting it works if they are logged in as the Administrator mode but not in the general user mode(it doesn’t send/errors out). Our own SMTP relay does not require auth and it’s entered via IP.

Is there some role based rights setting that I’m missing? Haven’t seen this one before if so.

Thank you!

[teckat]

Re: SMTP relay email scan only works when logged in as Administrator??

From Settings/Registration select
Function Settings > Common > Set Authentication Method
> Info. Used for SMTP Server Authentication.

Select Device Settings and then click OK.
SMTP authentication will now only use the SMTP info used by the printer.