Canon C1+ Error code e000012-0001

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  • Tollerdad
    • Dec 2024

    [Error Code] Canon C1+ Error code e000012-0001

    This error occurs in the middle of starting up right around same time the stacker goes through it's alignment process. All drums and rollers seem to spin free. Any thoughts on what to check? Thanks in advance.
  • Tollerdad

    #2
    Re: Canon C1+ Error code e000012-0001

    Can anyone help with this error code??

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Re: Canon C1+ Error code e000012-0001

      Originally posted by Tollerdad
      Can anyone help with this error code??

      M2 = Drum / ITB motor

      E012 There is an error in the drum ITB motor

      -0001 After motor start-up, a lock state is not identified for 1 sec or more.

      Check the photosensitive drum, the ITB area and drum/ITB motor;
      and then, turn off and then on the main power.
      ================================================== ===================================


      An E012-0001 error code is being displayed.

      Example

      It was noticed that the Drum and ITB Assembly were rotating. --- Do u have rotation


      The code only occurs when feeding paper from the Multi-Feed Assembly.
      Does this action apply



      In this case, the Manual Feed Open/Close Switch SW2 was defective. Part Number:FM2-0956-000 SW2 is illustrated below.

      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Tollerdad

        #4
        Re: Canon C1+ Error code e000012-0001

        Thanks I did replace the switch but issue is still happening. Not sure exactly which assembly I need to check for movement.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: Canon C1+ Error code e000012-0001

          Originally posted by Tollerdad
          Thanks I did replace the switch but issue is still happening. Not sure exactly which assembly I need to check for movement.


          See if anything is binding up.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

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