If this is your first visit, be sure to
check out the FAQ by clicking the
link above. You may have to register
before you can post: click the register link above to proceed. To start viewing messages,
select the forum that you want to visit from the selection below.
I got this error code e000025-0003,
I am looking for a solution!
Help me solve the problem.
Thank you very much in advance!
This code indicates an error of the black developing assembly toner supply. The manual suggests checking the connection of the toner motor and the dc controller, replacing the dc controller and replacing the toner motor. The hopper assembly was also replaced with no change.
Check for loose or pinched wires on the (Kit) connector board at J551 and J552.
See location in pic link
Error Code E025-xxxx
Symptom
An E025-xxxx error code is displayed on the control panel.
Cause
Defective Drum Unit
Blocked Toner Pipe (High Humidity / High Temperature Environment)
Loose/ Faulty Wiring
Faulty/ Dirty Toner Feed Level Sensor
Faulty Toner Supply Motor
Defective Connecting PCB Unit
Defective DC Controller PCB Assembly
Action
Check for a broken or jammed toner supply auger on the Drum Assembly.
Check the toner holes on the Drum and Hopper Assembly. Use a vacuum to clear any blockage found.
Also check that the sensor lever is not jammed
Check for loose or pinched wires on the Connecting PCB Unit at J551 and J552.
If the Toner feed motors (M8 through M11) can be activated in service mode under PART-CHK, suspect a fault at Toner feed level sensor. First clean the sensor, if found to be faulty replace it with a new one:
PS3 through PS5: Toner feed level sensor (WG8-5772-000)
PS6: Toner feed level sensor for black (FK2-0149-000)
Replace the Toner Supply Motor and check the connectors at the DC Controller PCB. Use the following chart as a reference:
Ref. Description Part Number DC Controller PCB
Connector Error Code
M8 Toner supply motor (Y) FM2-5597 J2012 E025-0000
E025-0100
M9 Toner supply motor (M) FM2-5597 J2010 E025-0001
E025-0101
M10 Toner supply motor (C) FM2-5597 J2008 E025-0002
E025-0102
M11 Toner supply motor (K) FM2-5597 J2005 E025-0003
E025-0103
Replace the Connecting PCB Unit (FM2-8266-000)
Replace the DC Controller PCB Assembly (FM2-8263-000)
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
The error code occurs because of a lack of toner in the toner buffer assembly.
The toner sensor (TS1, 2, 3, 4) is piezoelectric sensor that detects the amount of toner in the toner buffer assembly. If the face plate of this sensor is soiled it can send a false message that there is toner present in the toner buffer when it is empty.
In some cases cleaning the face plate of the toner sensor (FH7-7422-000) resolved the problem and the error code was cleared.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Have run into that also, customer installing cheap/compatible toner, remove cartridge and install a OEM, might solve your problem, also clean out toner cavity, blow out sensors under toner housing.
The toner leaking from the toner cartridge flows onto the inside toner sensor (PS3/PS4/PS5/PS6), causing erroneousdetection and E025 error (Error in the toner motor).
Practice makes perfect
If it ain't broke, don't fix it
A picture is worth a thousand words
If you want something done right, you have to do it yourself
Comment