iR ADV C5051 - Color Problem

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  • luis1984bol
    Trusted Tech

    100+ Posts
    • Nov 2011
    • 143

    [Misc] iR ADV C5051 - Color Problem

    IMG_2586.JPGIMG_2587.JPGIMG_2588.JPG

    Grettings:


    I have a color problem in a Canon iR ADV C5051. As you can see in the imagines, there is a desplacement (white line beetwen black and yellow) of colors that produces a double lines when the costumer prints CAD files.


    Another problem the colors are too strong, the CYAN looks like BLUE and the Magenta looks like RED, the YELLOW is also too strong.


    And recently appear some waves in CYAN printing.


    Do you have any idea about this 3 problems?


    Thank you for your help.
  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309

    #2
    Re: iR ADV C5051 - Color Problem

    Colour reg is out and colours are too dark.

    I assume you have cleaned the PAT sensors, laser slits, optics and have performed a full auto grad adjustment?
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

    Comment

    • luis1984bol
      Trusted Tech

      100+ Posts
      • Nov 2011
      • 143

      #3
      Re: iR ADV C5051 - Color Problem

      Originally posted by Cipher
      Colour reg is out and colours are too dark.

      I assume you have cleaned the PAT sensors, laser slits, optics and have performed a full auto grad adjustment?
      Yes, I did it. The machine performs the graduations adjustment with no error. But when I perform de AUTOMATIC CORRECTION OF COLOR, it says that an error has occured.

      I have change the ITB, the toners are origunal and DEV-Units have anly 30%.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: iR ADV C5051 - Color Problem

        Originally posted by luis1984bol
        Yes, I did it. The machine performs the graduations adjustment with no error. But when I perform de AUTOMATIC CORRECTION OF COLOR, it says that an error has occurred.


        **** ok what is the ERROR code? *****

        I have change the ITB, the toners are origunal and DEV-Units have anly 30%.
        I would change the consumables ( toner/dev units )

        then try your adjustment again..

        make sure you clean all of the machine including the scanner section beforehand

        Comment

        • Cipher
          It's not easy being green

          1,000+ Posts
          • May 2006
          • 1309

          #5
          Re: iR ADV C5051 - Color Problem

          Hmmm it's definitely not happy about something if it cannot finish the tail end of the colour correction.

          Do the latest listed error codes in service mode give you any further indication / clues?

          Are your drum units way over yield?
          • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

          Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

          Comment

          • luis1984bol
            Trusted Tech

            100+ Posts
            • Nov 2011
            • 143

            #6
            Re: iR ADV C5051 - Color Problem

            Originally posted by Phil B.
            I would change the consumables ( toner/dev units )

            then try your adjustment again..

            make sure you clean all of the machine including the scanner section beforehand

            No error code my friend, just a messaje that says it could not complete de correction.

            I will try to change dev units and toner also.

            Comment

            • luis1984bol
              Trusted Tech

              100+ Posts
              • Nov 2011
              • 143

              #7
              Re: iR ADV C5051 - Color Problem

              Originally posted by Cipher
              Hmmm it's definitely not happy about something if it cannot finish the tail end of the colour correction.

              Do the latest listed error codes in service mode give you any further indication / clues?

              Are your drum units way over yield?

              Well, when I perform COPIER:FUNCTION:INSTALL:STIR-C or any other color, It shows an error refered to the developing.

              Drum unit are 70% of life.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                Re: iR ADV C5051 - Color Problem

                Staggered Color Registration visible on PG10 on the imageRUNNER ADVANCE C5000 Series.
                _
                Remove all 4 Drum and Developer Units and carefully reseat them. This may resolve the issue.
                =================================
                _Did u try performing a REG CLR in service mode level 2_?
                REG CLR in service mode level 2: Copier > Function > Clear > REG-CLR.

                _After the clear, do a auto color mismatch adjustment

                Also_
                Check the Shutter on the Patch Reader and clean the Registration Sensors.
                Make sure the lens that covers the registration sensors is not scratched and causing a misread of the registration patches on the ITB Belt.
                Registration Sensor Units may need to be replaced.


                It has also been found that if the values under COPIER>ADJUST>IMG-REG are set to 0 color mismatch will fail.

                Enter the values from the front door label.



                The issue may be caused by a faulty Patch Shutter operation. The Patch Shutter is operated by SL1 ( Registration Shutter Solenoid ) and a Shutter linkage. Verify that the Shutter linkage and Patch Shutter moves smoothly, and check the operation of SL1.

                To check the Patch Shutter & SL1 operation: Remove the ITB Belt front cover and locate SL1. Actuate the front door switch, enter Service Mode, Function, Part check, <SL=1>, and activate SL-ON.

                ___Correct any binding and/or replace any defective components.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • luis1984bol
                  Trusted Tech

                  100+ Posts
                  • Nov 2011
                  • 143

                  #9
                  Re: iR ADV C5051 - Color Problem

                  Originally posted by teckat
                  Staggered Color Registration visible on PG10 on the imageRUNNER ADVANCE C5000 Series.
                  _
                  Remove all 4 Drum and Developer Units and carefully reseat them. This may resolve the issue.
                  =================================
                  _Did u try performing a REG CLR in service mode level 2_?
                  REG CLR in service mode level 2: Copier > Function > Clear > REG-CLR.

                  _After the clear, do a auto color mismatch adjustment

                  Also_
                  Check the Shutter on the Patch Reader and clean the Registration Sensors.
                  Make sure the lens that covers the registration sensors is not scratched and causing a misread of the registration patches on the ITB Belt.
                  Registration Sensor Units may need to be replaced.


                  It has also been found that if the values under COPIER>ADJUST>IMG-REG are set to 0 color mismatch will fail.

                  Enter the values from the front door label.



                  The issue may be caused by a faulty Patch Shutter operation. The Patch Shutter is operated by SL1 ( Registration Shutter Solenoid ) and a Shutter linkage. Verify that the Shutter linkage and Patch Shutter moves smoothly, and check the operation of SL1.

                  To check the Patch Shutter & SL1 operation: Remove the ITB Belt front cover and locate SL1. Actuate the front door switch, enter Service Mode, Function, Part check, <SL=1>, and activate SL-ON.

                  ___Correct any binding and/or replace any defective components.
                  Thank you!!
                  I am going to try it today.

                  Comment

                  • Canuck
                    Tech Specialist

                    1,000+ Posts
                    • Nov 2007
                    • 1713

                    #10
                    Re: iR ADV C5051 - Color Problem

                    If it doesn't pass correction(which is color registration), check itb position values. Like teckat said,check that patch shutter for binding, broken linkage,etc. How many copies on machine? If itb position readings are way out, rebuild itb assembly. Did you do an itb init? This will store the mechanical imperfections of the edge of the belt. Swap the lasers in the machine to see if it has any affect...one does black and cyan, the other does yellow and magenta

                    Comment

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