IR5050 reset unit 1

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  • RHodg57
    Trusted Tech

    100+ Posts
    • Dec 2013
    • 191

    IR5050 reset unit 1

    This IR5050 when started up it stays on reservation copies can be made for a long time. If I attempt

    to make a copy it says suspended. When I open up the front door it says Reset Unit 1. So I do that and

    close the door and it says the same thing. I did find a piece of paper in the connector at the back of

    unit 1 and removed it and made sure there weren't others. I tried a good working Unit 1 and it did the

    same thing. I went after wiring and checked to make sure that SW 7 had continuity to the DC Controller

    connector. I checked in I/O mode and found that the fixing/feeder present bit would not change and shows

    the Unit one not present. I checked the connectors on the copier that the unit 1 slides into and I don't see any

    bent pins. Is there anything else would make the thing say reset unit 1?
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    #2
    Re: IR5050 reset unit 1

    Originally posted by RHodg57
    This IR5050 when started up it stays on reservation copies can be made for a long time. If I attempt

    to make a copy it says suspended. When I open up the front door it says Reset Unit 1. So I do that and

    close the door and it says the same thing. I did find a piece of paper in the connector at the back of

    unit 1 and removed it and made sure there weren't others. I tried a good working Unit 1 and it did the

    same thing. I went after wiring and checked to make sure that SW 7 had continuity to the DC Controller

    connector. I checked in I/O mode and found that the fixing/feeder present bit would not change and shows

    the Unit one not present. I checked the connectors on the copier that the unit 1 slides into and I don't see any

    bent pins. Is there anything else would make the thing say reset unit 1?


    I've seen cases where a small scrap of paper either on the machine side, or the Unit 1 side blocks the connection making the machine think the unit isn't set properly. I'd remove the entire unit, and get a look deep inside the inner connector. I even had to remove one rear connector completely to get all the paper scraps out.

    For some reason, end users think that if Unit 1 is difficult to close, the solution is to just slam it harder!!

    ...go figure....

    Comment

    • RHodg57
      Trusted Tech

      100+ Posts
      • Dec 2013
      • 191

      #3
      Re: IR5050 reset unit 1

      Originally posted by guitar9199
      I've seen cases where a small scrap of paper either on the machine side, or the Unit 1 side blocks the connection making the machine think the unit isn't set properly. I'd remove the entire unit, and get a look deep inside the inner connector. I even had to remove one rear connector completely to get all the paper scraps out.

      For some reason, end users think that if Unit 1 is difficult to close, the solution is to just slam it harder!!

      ...go figure....
      I have seen that many times also. I have it far apart enough to almost get my head inside. I air cleaned

      the connectors. It never gets away from saying Reservation copies can be made. When I open the front door it

      says Reset unit 1 and close the cover. When I close the cover the screen still says reset unit 1 and close covers.

      I tested the front door switch and it seem to be okay. I would have to order a D.C. Controller just wanted to hear other possibilities. Thanks for the advice.

      If you think of anything else let me know.

      Comment

      • RHodg57
        Trusted Tech

        100+ Posts
        • Dec 2013
        • 191

        #4
        Re: IR5050 reset unit 1

        Okay...found another thread on here that is exactly what I am getting.

        I did search for FU18 on here after discovering

        that fuse was blown on the DC Controller and found that.

        Thanks for that thread Teckat!

        Comment

        • guitar9199
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2016
          • 1097

          #5
          Re: IR5050 reset unit 1

          Originally posted by RHodg57
          I have seen that many times also. I have it far apart enough to almost get my head inside. I air cleaned

          the connectors. It never gets away from saying Reservation copies can be made. When I open the front door it

          says Reset unit 1 and close the cover. When I close the cover the screen still says reset unit 1 and close covers.

          I tested the front door switch and it seem to be okay. I would have to order a D.C. Controller just wanted to hear other possibilities. Thanks for the advice.

          If you think of anything else let me know.

          You may want to check the connector frames for cracks. There's also an additional connector at the rear of the Unit 1 frame that might have paper in it as well. Also I saw on the Canon support forum where the microswitch for the handle on Unit 1 was defective, and if I remember correctly, Unit 1 has a control/driver board too! Otherwise...yeah, DCON may be your culprit.

          Comment

          • Riviera
            Technician

            Site Contributor
            50+ Posts
            • Sep 2016
            • 66

            #6
            Re: IR5050 reset unit 1

            I had same issue a couple times. The green locking handle for unit 1 has a micro switch under it. That will cause that problem if broke or loose.

            Comment

            • kstan268
              Technician

              50+ Posts
              • Apr 2012
              • 85

              #7
              Re: IR5050 reset unit 1

              Originally posted by RHodg57
              Okay...found another thread on here that is exactly what I am getting.

              I did search for FU18 on here after discovering

              that fuse was blown on the DC Controller and found that.

              Thanks for that thread Teckat!
              Just want to know from you that after replace FU18 solve all the problem you had ??

              Comment

              • RHodg57
                Trusted Tech

                100+ Posts
                • Dec 2013
                • 191

                #8
                Re: IR5050 reset unit 1

                Originally posted by kstan268
                Just want to know from you that after replace FU18 solve all the problem you had ??
                I swapped DC Controllers with an exchange from Nationwide Repair. It solved the problem. Before I did that I did quite a bit

                of wiring work making sure something wasn't shorted to another wire or to ground. I clipped off and replaced the wire ties

                on the harness on the fixing feeder assembly as a precaution. I am guessing the fuse blew because of paper jammed into

                the connectors.

                All I have left to chase is an annoying clicking noise that is coming from the fixing area. The gears are not broken or cracked.
                Happens mostly at low speed rotation. I can't get it to do it rotating the motor by hand.
                Last edited by RHodg57; 03-20-2018, 07:51 PM.

                Comment

                • kstan268
                  Technician

                  50+ Posts
                  • Apr 2012
                  • 85

                  #9
                  Re: IR5050 reset unit 1

                  Originally posted by RHodg57
                  I swapped DC Controllers with an exchange from Nationwide Repair. It solved the problem. Before I did that I did quite a bit

                  of wiring work making sure something wasn't shorted to another wire or to ground. I clipped off and replaced the wire ties

                  on the harness on the fixing feeder assembly as a precaution. I am guessing the fuse blew because of paper jammed into

                  the connectors.

                  All I have left to chase is an annoying clicking noise that is coming from the fixing area. The gears are not broken or cracked.
                  Happens mostly at low speed rotation. I can't get it to do it rotating the motor by hand.
                  It might be the solenoid that turn the WEB roller

                  Comment

                  • NorthW
                    Technician

                    50+ Posts
                    • Jul 2017
                    • 55

                    #10
                    Re: IR5050 reset unit 1

                    Can I ask if its a creaking noise/sound while in standby?
                    The fuser roller bushings will be the culprit, need to put some of that magic fuser grease under and around them.

                    Comment

                    • RHodg57
                      Trusted Tech

                      100+ Posts
                      • Dec 2013
                      • 191

                      #11
                      Re: IR5050 reset unit 1

                      Originally posted by NorthW
                      Can I ask if its a creaking noise/sound while in standby?
                      The fuser roller bushings will be the culprit, need to put some of that magic fuser grease under and around them.
                      There was no rotation at all. Just the message Suspended then Reinsert Unit #1 when the door was opened. I have had those machines give error codes before because of paper stuck in the connectors. Never had one blow a fuse because of that. I remember that they used to blow fuses on the DC board due to a bad toner motor but never due to stuck paper.

                      Comment

                      • RHodg57
                        Trusted Tech

                        100+ Posts
                        • Dec 2013
                        • 191

                        #12
                        Re: IR5050 reset unit 1

                        Well after a little over 2 weeks of working the copier is again saying reset unit #1. The fuse FU18 on the DC Controller is

                        blown again. There was no paper stuck in the connecters on the Unit 1 or on the connectors on the copier.

                        Comment

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