Printing to C5030 from Mac with user codes

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  • wild140
    Technician

    50+ Posts
    • Feb 2017
    • 70

    Printing to C5030 from Mac with user codes

    From Canon's public website it found the operating system 10.9 but the recommended driver is 10.14, downloaded and ran the utility I do not think it found the copier on it own . I can web into the unit from the workstation . I manually added the IP address but when a job is sent it shows that the print job can not communicate with the printer. I found the area to put in the user code but still not working.
    Not very familiar with Macs. Any suggestions ?
  • ReproKev
    Trusted Tech

    250+ Posts
    • Feb 2009
    • 264

    #2
    Re: Printing to C5030 from Mac with user codes

    The install program you ran only installs the driver into the operating system. You still need to add the printer in the printers area before you can print to it.

    I don't do Mac's very often but I believe you need to put the word "print" in the box where it asks for a queue name.

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    • Cipher
      It's not easy being green

      1,000+ Posts
      • May 2006
      • 1309

      #3
      Re: Printing to C5030 from Mac with user codes

      Here are a few screenshots.

      • Install the correct print driver for your model.








      • Now that the driver is pre-installed you can click on the + and add your printer manually by selecting the software / Canon model from a list.

      You can either use LPD or HP Jetdirect as the protocol (both will work).





      • Then configure your printers additional options.






      • When the correct print driver is installed and the additional options have been configured you will have access to the complete feature set from the drop down lists.



      • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

      Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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