Canon IR 2230 Error Code E000025-0300

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  • saibajustica
    Technician
    • Mar 2018
    • 20

    Canon IR 2230 Error Code E000025-0300

    Any help with this (see shot below) would be most appreciated.Thanks.
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  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089

    #2
    Re: Canon IR 2230 Error Code E000025-0300

    I'm afraid I don't have the service manual for that machine. So I can not look up the code to see
    what it means. I would like to have the manual for this model.
    May be you could post the definition? I do know that there may be an isolation of a function if
    that function is not working. Say if someone selected duplex and the duplex tray is not working it would give a
    code or message to not use that function.
    Start by doing this, unplug the machine and then disconnect the finisher, feeder and extra paper feeder(if present).
    Disconnect it from the network and phones lines. Plug it in and power up. Does the code go away?
    Then I would power down and start connecting things one at a time til the problem shows up.

    DR

    Comment

    • hidius
      Trusted Tech

      100+ Posts
      • Jun 2015
      • 128

      #3
      Re: Canon IR 2230 Error Code E000025-0300

      try taking out the black toner and re-insert it. if that fails replace the black hopper unit.

      Comment

      • JPiek
        Trusted Tech

        250+ Posts
        • Oct 2014
        • 435

        #4
        Re: Canon IR 2230 Error Code E000025-0300

        E025 0300 05 Title Toner Supply Motor (Bk) lock detection
        Description The Rotation Sensor does not detect rotation although 5 sec
        has passed since the motor was turned ON

        -> Overload of the motor or motor failure
        1. Check conduction of FU9 on the DC Controller PCB (UN09).
        2. Check the harness/connector between the DC Controller
        PCB (UN09/J26) and PS09
        3. Replace the DC Controller PCB (UN09)
        4. Check the Hopper Unit (Bk).
        5. Replace the Hopper Unit (Bk).
        Johan

        Comment

        • saibajustica
          Technician
          • Mar 2018
          • 20

          #5
          Re: Canon IR 2230 Error Code E000025-0300

          Originally posted by JPiek
          E025 0300 05 Title Toner Supply Motor (Bk) lock detection
          Description The Rotation Sensor does not detect rotation although 5 sec
          has passed since the motor was turned ON

          -> Overload of the motor or motor failure
          1. Check conduction of FU9 on the DC Controller PCB (UN09).
          2. Check the harness/connector between the DC Controller
          PCB (UN09/J26) and PS09
          3. Replace the DC Controller PCB (UN09)
          4. Check the Hopper Unit (Bk).
          5. Replace the Hopper Unit (Bk).

          Thanks. That did the trick

          Comment

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