error 602 0001 canon 400i

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  • rhadouku_21
    Junior Member
    • Nov 2012
    • 3

    error 602 0001 canon 400i

    hello everybody... i have a problem with a small copier ,canon 400i. I replaced the hard drive with a oem one from canon but i don.t know how to set up the firmware. I have acces to canon service websites for firmware and sst but i don.t know how to do it. Thanks for considering my request
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    #2
    Re: error 602 0001 canon 400i

    You'll need to have Service Support Tool. Install and register the firmware into the SST program, then follow the manual instructions on connecting your computer to the MFP and installing the firmware from there.

    Good luck.

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    • 20 year tech
      Senior Tech

      500+ Posts
      • May 2014
      • 580

      #3
      Re: error 602 0001 canon 400i

      if you have access to Canon support site just download the USB firmware file and reinstall firmware via a usb stick.

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