IR-ADV C9060 Pro - white streaks when black color

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  • Cmp4you
    Technician
    • Oct 2016
    • 37
    #1

    IR-ADV C9060 Pro - white streaks when black color

    Hey guys,

    since 2 days our Imagerunner Adv-C9060 pro is printing white streaks every 5 mm in the middle of the document when there is black.
    Is it possible to fix it by one of the cleaning options in the canon menu? Technician will come on friday, but we have important assignments to print.

    In the picture below you can see the problem (upload with the upload manager failed).
    Imgur: The magic of the Internet


    Thank you
    Tags: c9060pro, canon, imagerunner, upload
    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4955
      #2
      Re: IR-ADV C9060 Pro - white streaks when black color

      With user menu probably not. It's look like black drum or developer issue.
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

        Comment

        • Cmp4you
          Technician
          • Oct 2016
          • 37
          #3
          Re: IR-ADV C9060 Pro - white streaks when black color

          Originally posted by zoraldinho
          With user menu probably not. It's look like black drum or developer issue.
          Yeah, thought of that too. I did some cleanings (dev menu) some weeks ago where there has been the same problem and those lines were gone. Hmm.

            Comment

            • roho
              Senior Tech

              500+ Posts
              • Mar 2009
              • 844
              #4
              Re: IR-ADV C9060 Pro - white streaks when black color

              End user or tech? In service mode 2, misc p>dev spit can sometimes help recover a dev. You may be able to recover the dev by placing a sheet on the glass about 3 inches from the end so you get a sky shot of about 3 inches. Run 15 or so 11x17. The machine may cycle toner through the dev and catch up, limited sucess with this.

              Try cleaning the wires and secondary rollers in user mode as well.

                Comment

                • Cmp4you
                  Technician
                  • Oct 2016
                  • 37
                  #5
                  Re: IR-ADV C9060 Pro - white streaks when black color

                  Originally posted by roho
                  End user or tech? In service mode 2, misc p>dev spit can sometimes help recover a dev. You may be able to recover the dev by placing a sheet on the glass about 3 inches from the end so you get a sky shot of about 3 inches. Run 15 or so 11x17. The machine may cycle toner through the dev and catch up, limited sucess with this.

                  Try cleaning the wires and secondary rollers in user mode as well.

                  Well I think it might have worked. As of now, I don't see any more white streaks when printing black. I went into S2 -> misc p -> ex-spit ->ok and then printed 16 sheets A4. On the first one the streaks are noticable on the right side, but after the 15 pages they seem to be gone for now.
                  Thank you very much for your help! Appreciate it .

                    Comment

                    • roho
                      Senior Tech

                      500+ Posts
                      • Mar 2009
                      • 844
                      #6
                      Re: IR-ADV C9060 Pro - white streaks when black color

                      Originally posted by Cmp4you
                      Well I think it might have worked. As of now, I don't see any more white streaks when printing black. I went into S2 -> misc p -> ex-spit ->ok and then printed 16 sheets A4. On the first one the streaks are noticable on the right side, but after the 15 pages they seem to be gone for now.
                      Thank you very much for your help! Appreciate it .
                      No prob!! Sometimes it works, have a good one!

                        Comment

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