Ir3245. Status bar stall at sartup. Not loading operation panel.

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  • imagewalker
    Technician
    • Jun 2010
    • 94

    Ir3245. Status bar stall at sartup. Not loading operation panel.

    Anyone know where I could get the ir3245 System software. Have the ir3530 but pretty sure that won't work. Have a harddrive that stalls and the status bar just goes half way and sits there and restarts the machine every 5 minutes
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    #2
    Re: Ir3245. Status bar stall at sartup. Not loading operation panel.

    You would be correct... The 3530 will not work on the 3245. You'll need both the firmware, and the Service Support Tool program to install it.

    Since the machine was introduced in 2008, you might want to try convincing the customer it's time for an upgrade.... especially since that machine was discontinued a few years back, and parts availability might be "iffy" at this point.

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    • imagewalker
      Technician
      • Jun 2010
      • 94

      #3
      Re: Ir3245. Status bar stall at sartup. Not loading operation panel.

      Originally posted by guitar9199
      You would be correct... The 3530 will not work on the 3245. You'll need both the firmware, and the Service Support Tool program to install it. Since the machine was introduced in 2008, you might want to try convincing the customer it's time for an upgrade.... especially since that machine was discontinued a few years back, and parts availability might be "iffy" at this point.
      Just upgraded 2 of there machines a few months ago. They want to keep this as a warehouse back up for now. Yes have a few versions of the SST from over the years. If anyone has even a part number of that version iR3245 that would help.....Not looking for anything for free. few years back i was able to change the iR3320 hard drive and ROM together from another machine and that would work... Think that might work if i take another HDD and ROM out of a machine and install it into this one and it would work....?????

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