Irc5045 jam code 0103 from tray 4 only

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    Irc5045 jam code 0103 from tray 4 only

    tray 4 jams at tray 2 registrstion area with jam code 0103. All other tray work great. Frsnk
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Irc5045 jam code 0103 from tray 4 only

    Originally posted by axyun
    tray 4 jams at tray 2 registrstion area with jam code 0103. All other tray work great. Frsnk


    check this connector----------------j3002 intermediate connector between pedestal and engine

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #3
      Re: Irc5045 jam code 0103 from tray 4 only

      Thanks for input Teckat. I am only one servicing machine in last year. Have not removed any connectors except on tray 4 pickup asm which I just changed due to the jamming Customer is over 20 miles away so I want to have a some more input before going back. Frank

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      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: Irc5045 jam code 0103 from tray 4 only

        Originally posted by axyun
        Thanks for input Teckat. I am only one servicing machine in last year. Have not removed any connectors except on tray 4 pickup asm which I just changed due to the jamming Customer is over 20 miles away so I want to have a some more input before going back. Frank
        ��
        0103 Is a Cassette 3 delay
        Delay jam=Cassette 3 pre-registration sensorPS8

        OK
        things to check for a delay jam

        Check the flag operation
        The Cassette 3 Retry Sensor Flag is visible at the middle of the Pickup Roller.

        The Cassette 3 Retry Sensor (PS8) is visible in the Cassette 3 Pickup Assembly.

        : does it happen on all paper sizes
        :did u check tray 3 and 4 operations in I/O - sensor , etc
        : did u swap cassettes ?
        : ? is this jam on copying & driver printing ?
        : ? Is this a constant or intermittent issue ?
        Last edited by teckat; 07-13-2018, 12:09 AM.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: Irc5045 jam code 0103 from tray 4 only

          0102/0103/0104/0A02/0A03/0A04 Jam Code due to deterioration of noise reduction material on the solenoid in the paper pick-up assembly.

          To reduce noise, the pad [1] is attached to the solenoid (FK2-0408-000) used in the paper pick-up assembly.

          As this pad deteriorates over time, the glue on the double-sided tape may become exposed. If this glue is adhered to the claw [a] of the solenoid, the return motion of the claw is delayed, resulting in a jam.

          iR-ADV C5255 (for CE & Backend)|FAQ
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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          • axyun
            Service Manager

            Site Contributor
            1,000+ Posts
            • Aug 2007
            • 1323

            #6
            Re: Irc5045 jam code 0103 from tray 4 only

            Only jams from tray 4

            all sizes jam from tray 4
            did not do a service mode i/o sensor .----not familiar with procedure
            swapped trays and still jams from tray 4 so not a tray problem
            lams from copying and from printing
            jams every page


            I will remove tray 3 pick up assembly and check solenoid + sensor , flag. If need be I can swap with old tray 4 pickup asm which I removed when replacing with new one. Evident;y i replaced wrong pickup asm but will resolve this and post results. Thank you Teckatfor all the extra info which is very helpful. I have seen that solenoid /felt issue on many machines including brother , HP etc.

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            • axyun
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2007
              • 1323

              #7
              Re: Irc5045 jam code 0103 from tray 4 only

              It seems the lower door may have been slightly warped due to customer intervention. Noticed when i pressed against it the paper always went through.
              I improvise something with door to cause more pressure and has been working since. Will order new door for next visit..Thank you Techat for all yourhelp and info. Frank

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