pick up issue

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  • montana
    Trusted Tech
    • Aug 2008
    • 393

    pick up issue

    hi.canon imagerunner 2202n.does not pickup from the cassette.i tried the bypass feed is good.i checked the pickup gear and the solenoid are fine.any help please.thanks
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: pick up issue

    Originally posted by montana
    hi.canon imagerunner 2202n.does not pickup from the cassette.i tried the bypass feed is good.i checked the pickup gear and the solenoid are fine.any help please.thanks

    is there a jam code?
    where is it jamming?
    what has been done to it?


    more info is needed

    Comment

    • montana
      Trusted Tech
      • Aug 2008
      • 393

      #3
      Re: pick up issue

      Originally posted by Phil B.
      is there a jam code?
      where is it jamming?
      what has been done to it?


      more info is needed
      no jam codes.it does not pickup a paper from the cassatte.but when i move the pickup gear manually it is start to pickup and feeds normaly and then i hear the solenoid tick with no pickup.thank you phil

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: pick up issue

        Originally posted by montana
        no jam codes.it does not pickup a paper from the cassatte.but when i move the pickup gear manually it is start to pickup and feeds normaly and then i hear the solenoid tick with no pickup.thank you phil
        sounds like you have figured it out...

        next step solenoid repair - replace.

        can you watch in service mode the changes to the solenoid or to sensors?

        Comment

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