Canon IR adv 7065

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  • Nestopee
    Technician
    • Feb 2018
    • 28

    Canon IR adv 7065

    Good day everyone referring to my last request for help on error code E00025-04c0, noticed that the black toner is not firmly seated as the other ones, it can easily be pulled out from the machine whiles the C, M & Y are firm.

    How do I let the machine accept and work with the black toner it's a new toner

    Regards Nestopee
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Canon IR adv 7065

    Originally posted by Nestopee
    Good day everyone referring to my last request for help on error code E00025-04c0, noticed that the black toner is not firmly seated as the other ones, it can easily be pulled out from the machine whiles the C, M & Y are firm.

    How do I let the machine accept and work with the black toner it's a new toner

    Regards Nestopee

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • ReproKev
      Trusted Tech

      250+ Posts
      • Feb 2009
      • 264

      #3
      Re: Canon IR adv 7065

      Did you get the black hopper repaired or replaced?

      The hopper won't be able to grab the end of the toner bottle, lock it in and and pull it open until you do.

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