hello dears:
i hope you fine.
our case is related to imagepress c800 that we have replaced magenta drum and then running auto gradation
the auto gradation not completed so we check p-pascal readings and re-enter it again then run auto gradation is completed but when we print test PG 10 the result was as in(photo 1).
we have checked:
-ITB belts and primary transfer rollers
-secondary transfer assy.
-belt ITB
and print test PG 10 the same result without any change .
we decided to clear MN-CON. also hard disk we get the result of (photo 2) for test PG 10
Hint:
before clearing we upload machine system first and download it again using service support tool
but when print( photo 3) as you see there are shining areas
we have print the same photo on imagepress c6011 we get the (photo 4) is good
is there something missing with our imagepress C800 to solve this issue.
i also have attached the ps test to help in investigating this issue.
thanks in advance.
i hope you fine.
our case is related to imagepress c800 that we have replaced magenta drum and then running auto gradation
the auto gradation not completed so we check p-pascal readings and re-enter it again then run auto gradation is completed but when we print test PG 10 the result was as in(photo 1).
we have checked:
-ITB belts and primary transfer rollers
-secondary transfer assy.
-belt ITB
and print test PG 10 the same result without any change .
we decided to clear MN-CON. also hard disk we get the result of (photo 2) for test PG 10
Hint:
before clearing we upload machine system first and download it again using service support tool
but when print( photo 3) as you see there are shining areas
we have print the same photo on imagepress c6011 we get the (photo 4) is good
is there something missing with our imagepress C800 to solve this issue.
i also have attached the ps test to help in investigating this issue.
thanks in advance.
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