Canon pixma MG 3620 error 5B02 reset question

[tonerjockey]

Hi guys, happy new year.


wondering if i have the correct reset for this ? sponge counter (waste sump)


unplug. hold start, and plug in machine. press resume 4 times.


thanks for any advice. Jim

[teckat]

Re: Canon pixma MG 3620 error 5B02 reset question

Step
First, unplug the power from the printer and all connections (including USB to the PC as well).

Step
Next, press and hold the Start button while plugging the power back into the printer.

Step
While still holding the Start button, press the Resume button twice (which then allows for Removal of Ink Cartridges(if you are past the limit otherwise leave them in).

Step
Now repeat Step 1 and then repeat Step 2 above.

Step
Press the Resume button 4 times (note that the light will only blink the first two times of the four times that you press the button)

Step
The error should now have cleared so that you can use the printer.

[tonerjockey]

Re: Canon pixma MG 3620 error 5B02 reset question

cool, thanks teckat. i hope you have a nice day. thanks for the info. i will try that if they call me back. Jim

[teckat]

Re: Canon pixma MG 3620 error 5B02 reset question

cool, thanks teckat. i hope you have a nice day. thanks for the info. i will try that if they call me back. Jim

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good luck, it can be a toss up--works sometimes>