canon ir3245 freezing

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1327

    canon ir3245 freezing

    Took over a office that had one they say is freezing up. They said they had the tech come out and he replaced a lot of parts and never could fix the problem. We went out and cleaned out the fans and vents (all stopped up) and replaced the hard drive with new firmware. That was a month ago and they called and said it is still locking up? Any ideas what to look for, never had one that reseating the ram, replacing the hard drive and making sure it is getting venation did not cure...machine was very clean except the vents and fans.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4955

    #2
    Re: canon ir3245 freezing

    I had something similar long time ago on this model.I can't remember what exactly was the cause, but I know it was something about the network.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself

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    • dan7777
      Senior Tech

      500+ Posts
      • Dec 2012
      • 680

      #3
      Re: canon ir3245 freezing

      Originally posted by kuby
      Took over a office that had one they say is freezing up. They said they had the tech come out and he replaced a lot of parts and never could fix the problem. We went out and cleaned out the fans and vents (all stopped up) and replaced the hard drive with new firmware. That was a month ago and they called and said it is still locking up? Any ideas what to look for, never had one that reseating the ram, replacing the hard drive and making sure it is getting venation did not cure...machine was very clean except the vents and fans.
      Check and see if they have POE. Most places that have cameras have this. We had one we swapped machines with identical model and it locked up. Same thing happened to different machine. An advanced B&W does not do it at same location. I had changed hard drive, control panel main controller and ram. You can make a cable or cut two wires on Ethernet cable.

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