Canon IR Adv C5535 I III Issue

[RobertOB]

Canon appear to have made some changes to their firmware, in older versions (Pre 12.00) we could go into service mode and flip a setting to give low toner warnings, however in version 12+ that setting is gone, anyone else run into this?

Some of our customers do not have/let us have software on their network to let us know when they are getting low so we can make sure they toner in time, so this setting was useful so they could call us when they got low so we can make sure they have a steady supply of toner.

[mosey1100]

Re: Canon IR Adv C5535 I III Issue

Canon appear to have made some changes to their firmware, in older versions (Pre 12.00) we could go into service mode and flip a setting to give low toner warnings, however in version 12+ that setting is gone, anyone else run into this?

Some of our customers do not have/let us have software on their network to let us know when they are getting low so we can make sure they toner in time, so this setting was useful so they could call us when they got low so we can make sure they have a steady supply of toner.

You can turn the setting on by doing the following.
<Display Remaining Toner Error Message>

<Preferences> <Display Settings>
Displays a warning screen that enables you to identify which color is running low when remaining toner is low. This message is useful, as it enables you to prepare a new toner cartridge in advance, etc.

[RobertOB]

Re: Canon IR Adv C5535 I III Issue

You can turn the setting on by doing the following.
<Display Remaining Toner Error Message>

<Preferences> <Display Settings>
Displays a warning screen that enables you to identify which color is running low when remaining toner is low. This message is useful, as it enables you to prepare a new toner cartridge in advance, etc.

Thank you, we had found the setting, but documentation seemed rather light on what it did exactly, and we didn't really want to run a new machine till it depleted a toner cart and showed us.