[Jamming] CANON LBP7660Cdn - PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA

[Printmend]

Hi all,

I have acustomer with a CANON LBP7660Cdn with the following message coming up but there is no paper jammed in the machine
- PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA

Any ideas appreciated.

[Phil B.]

Re: CANON LBP7660Cdn - PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA

Hi all, I have acustomer with a CANON LBP7660Cdn with the following message coming up but there is no paper jammed in the machine - PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA - Any ideas appreciated.

plenty of ideas!

what have you tried?
is there a JXXXX type code associated?
have you cleaned rollers?
check paper size/type?
is this during print or copy?
what does the service manual tell you about this message? ( even USER manual should explain)

[Andyboachie]

Re: CANON LBP7660Cdn - PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA

Hi all,

I have acustomer with a CANON LBP7660Cdn with the following message coming up but there is no paper jammed in the machine
- PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA

Any ideas appreciated.

Hello,
Remove the tray and check the paper detection sensor. Press gently to see if there is enough tension in the spring. Even if there is, my suspicion is that a sensor is out of place and not returning to home position or out of order.

[zoraldinho]

Re: CANON LBP7660Cdn - PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA

LBP 7660 paper jam

[Printmend]

Re: CANON LBP7660Cdn - PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA

OK there is no jam code, when you go through the jam removal procedure it puts out a blank page & then calls up the jam again.
Paper size is ok, rollers ok. Not a multi-function machine, only print.
Sensor flag seems ok.
Probably need to try a sensor..

[zoraldinho]

Re: CANON LBP7660Cdn - PAPER IS JAMMED MP TRAY AREA + DRAWER 1 AREA

Sound's like sticky pad on pickup solenoid.

Make internal print to avoid driver issues.