canon ir 2870

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  • justo66
    Junior Member
    • Apr 2019
    • 6
    #1

    [Misc] canon ir 2870

    Hello I have a canon ir 2870. There is full ink in the development tray, but the machine displays insert ink cartridge and stops it.
    Help me please
    Tags: canon, displays, ink, insert
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: canon ir 2870

      Originally posted by justo66
      Hello I have a canon ir 2870. There is full ink in the development tray,
      what "development tray"? Post pics of this

      [/QUOTE] but the machine displays insert ink cartridge and stops it.
      Help me please[/QUOTE] post pic of message on the screen


      when you say 'ink' you mean dry black powder (toner) right?

      is the toner spilled out on the inside of the machine?

      are you using Canon OEM toner or compat?

        Comment

        • justo66
          Junior Member
          • Apr 2019
          • 6
          #3
          Re: canon ir 2870

          I mean toner
          I am using compatible toner

            Comment

            • justo66
              Junior Member
              • Apr 2019
              • 6
              #4
              Re: canon ir 2870

              It started by display e00024 0001, I solved the problem, it print some copy and after begind to display that message

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808
                  #5
                  Re: canon ir 2870

                  Originally posted by justo66
                  It started by display e00024 0001, I solved the problem, it print some copy and after begind to display that message
                  didn't answer the other questions...

                  I'm done!

                    Comment

                    • Brian8506
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2009
                      • 1623
                      #6
                      Re: canon ir 2870

                      Is the toner bottle in the machine empty? If not you need to replace the hopper. Common problem


                      Sent from my iPhone using Tapatalk

                        Comment

                        • justo66
                          Junior Member
                          • Apr 2019
                          • 6
                          #7
                          Re: canon ir 2870

                          Originally posted by Brian8506
                          Is the toner bottle in the machine empty? If not you need to replace the hopper. Common problem


                          Sent from my iPhone using Tapatalk
                          Thank you Brian8506
                          There is no toner in the bottle, but there full toner in the developping assembly.
                          I don't know why it display that message
                          One more thank you for helping me

                            Comment

                            • justo66
                              Junior Member
                              • Apr 2019
                              • 6
                              #8
                              Re: canon ir 2870

                              Thanks you
                              There toner bottle is empty, but there is full toner inside the developping assembly, I don't why it display that message.

                                Comment

                                • Brian8506
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Feb 2009
                                  • 1623
                                  #9
                                  Re: canon ir 2870

                                  Did you try putting a new toner bottle in? The machine will go into add toner when the developer calls for toner and the hopper is empty. This is basic copiers 101.

                                    Comment

                                    • zoraldinho
                                      teacher-guide-expert-guru

                                      Site Contributor
                                      2,500+ Posts
                                      • Mar 2008
                                      • 4955
                                      #10
                                      Re: canon ir 2870

                                      This message is caused by an empty toner container.
                                      Practice makes perfect
                                      If it ain't broke, don't fix it
                                      A picture is worth a thousand words
                                      If you want something done right, you have to do it yourself

                                        Comment

                                        • justo66
                                          Junior Member
                                          • Apr 2019
                                          • 6
                                          #11
                                          Re: canon ir 2870

                                          Hi
                                          when I put the full toner container , it full the developping assembly with toner and to work, and begin to make big noiuse when print

                                            Comment

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