Dear Friends,
Please assist me on below issue .
one of my customer has 3 IR ADV 6255 mfd and one machine is giving intermediate paper jam . This same machine is working perfectly fine with 80 gsm A4 paper and the issues have been identified on 100 gsm coated paper.
The same media ( 100 gsm coated ) is perfectly working with other two machines . The jam and error reports says 00 0108 jam error and as per the manual its pointed to DUPLEX MERGING SENSOR delay .
My team tried to cleaned the sensor and swapped it from another working machine . as still the problem persist .
Kindly advise the way forward and help us to come over from this issue
Thanks
Please assist me on below issue .
one of my customer has 3 IR ADV 6255 mfd and one machine is giving intermediate paper jam . This same machine is working perfectly fine with 80 gsm A4 paper and the issues have been identified on 100 gsm coated paper.
The same media ( 100 gsm coated ) is perfectly working with other two machines . The jam and error reports says 00 0108 jam error and as per the manual its pointed to DUPLEX MERGING SENSOR delay .
My team tried to cleaned the sensor and swapped it from another working machine . as still the problem persist .
Kindly advise the way forward and help us to come over from this issue
Thanks
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