machine not printing

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  • Reeves
    Trusted Tech

    250+ Posts
    • Apr 2012
    • 277

    [Misc] machine not printing

    hi i have a canon ir3025 which is photo coping and scanning r okay but when it comes to printing its not printing i have tried to use UFR II,PCL and PS driver they are all not working i have tried with USB and crossover cable when i print a job the machine ll beep as if it want to print but it wont print if i check in log on the machine am able to see the print job in status as NG and error #853 but if i open the machine in web page its opening and am able to print a configuration page but normal printing i cant print what could be the problem
  • darkocg88
    Technician

    50+ Posts
    • Jan 2018
    • 63

    #2
    Re: machine not printing

    Originally posted by Reeves
    hi i have a canon ir3025 which is photo coping and scanning r okay but when it comes to printing its not printing i have tried to use UFR II,PCL and PS driver they are all not working i have tried with USB and crossover cable when i print a job the machine ll beep as if it want to print but it wont print if i check in log on the machine am able to see the print job in status as NG and error #853 but if i open the machine in web page its opening and am able to print a configuration page but normal printing i cant print what could be the problem
    Printer properties - driver, make sure it's set to UFR II. If it's windows 10 it tends to pull generic driver initially.

    Sent from my Moto E (4) Plus using Tapatalk

    Comment

    • darkocg88
      Technician

      50+ Posts
      • Jan 2018
      • 63

      #3
      Re: machine not printing

      Also if it's set to UFR II, reset main controller via service mode, then try again.

      Sent from my Moto E (4) Plus using Tapatalk

      Comment

      • zoraldinho
        teacher-guide-expert-guru

        Site Contributor
        2,500+ Posts
        • Mar 2008
        • 4955

        #4
        Re: machine not printing

        imageRUNNER 3025 supports advanced digital copying, network scanning and Mail Box features as standard, and optional network printing.

        Model iR3025N comes "network-ready"
        Practice makes perfect
        If it ain't broke, don't fix it
        A picture is worth a thousand words
        If you want something done right, you have to do it yourself

        Comment

        • Reeves
          Trusted Tech

          250+ Posts
          • Apr 2012
          • 277

          #5
          Re: machine not printing

          Originally posted by darkocg88
          Printer properties - driver, make sure it's set to UFR II. If it's windows 10 it tends to pull generic driver initially.

          Sent from my Moto E (4) Plus using Tapatalk
          am using windows 7

          Comment

          • Reeves
            Trusted Tech

            250+ Posts
            • Apr 2012
            • 277

            #6
            Re: machine not printing

            Originally posted by darkocg88
            Also if it's set to UFR II, reset main controller via service mode, then try again.

            Sent from my Moto E (4) Plus using Tapatalk
            How do i reset the main controller in service mode

            Comment

            • guitar9199
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2016
              • 1097

              #7
              Re: machine not printing

              If you're using the UFR II drivers, check a couple of things.

              First... make sure you are NOT using a "WSD" printer port. Canons should always be using a Standard TCP/IP printer port.

              Second.... Go into your "Ports" tab in Devices and Printers> iR3025> Printer Properties, click on "Configure Ports" and make sure "SNMP Status" is UN-checked! I've seen this cause similar connectivity issues for a long time.

              Start simple....work your way in.

              Comment

              • zoraldinho
                teacher-guide-expert-guru

                Site Contributor
                2,500+ Posts
                • Mar 2008
                • 4955

                #8
                Re: machine not printing

                Any updates?
                Practice makes perfect
                If it ain't broke, don't fix it
                A picture is worth a thousand words
                If you want something done right, you have to do it yourself

                Comment

                • hidius
                  Trusted Tech

                  100+ Posts
                  • Jun 2015
                  • 128

                  #9
                  Re: machine not printing

                  #853
                  Cause 1 The job could not be executed when you tried to print a large number of pages on the printer, due to insufficient resources.
                  Remedy Reduce the number of pages to print, or execute the job again when there are no other reserved print jobs.
                  Cause 2 When sending print data to the machine from a computer, the job could not be executed because it was canceled from the printer driver.
                  Remedy Perform the operation again.
                  Cause 3 The spool region for the received data became full and all the data from the host could not be spooled with [Use Spool Function] set to 'On' in [Network Settings] in [Preferences] (Settings/Registration).
                  Remedy Set [Use Spool Function] to 'Off' in [Network Settings] in [Preferences] (Settings/Registration), and perform the operation again.
                  Cause 4 The maximum received data size was exceeded when processing the received data.
                  Remedy Perform printing again when all the jobs are complete. If you still cannot perform printing, check the sent data.

                  Comment

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