Canon C2030 Gear Skipping

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  • SIN3R6Y
    Technician
    • Feb 2019
    • 12

    Canon C2030 Gear Skipping

    I have a c2030 that is clearly making the sound of a skipping / jumping gear when printing. Usually only does it on the first couple pages then goes away and stays away while the machine is warm, comes back when cold. No printing quality or jamming issues. No codes. Sound appears to be coming from center of the machine, around ITB and / or fixer area.

    ITB and pickup rollers on tray one are about 130% usage, fixer 75%.

    Quick inspection shows no noticeable stripping on any gears, but my gut / ear are pointing me to the ITB.

    Any thoughts?
  • MunsterTech
    Trusted Tech

    Site Contributor
    250+ Posts
    • Sep 2014
    • 376

    #2
    Re: Canon C2030 Gear Skipping

    Could be a couple of things, weird machines these, hate them with a passion. Usually find its the fixing assy causing this, but also drums click and make a noise too, you can actually take each drum out in turn and close the door, it will go into rotations before coming up with the drum message but will let you know if the drum is making the noise, but id go with the fixing assy, often sounds like its coming from the ITB

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Re: Canon C2030 Gear Skipping

      Originally posted by SIN3R6Y
      I have a c2030 that is clearly making the sound of a skipping / jumping gear when printing. Usually only does it on the first couple pages then goes away and stays away while the machine is warm, comes back when cold. No printing quality or jamming issues. No codes. Sound appears to be coming from center of the machine, around ITB and / or fixer area.

      ITB and pickup rollers on tray one are about 130% usage, fixer 75%.

      Quick inspection shows no noticeable stripping on any gears, but my gut / ear are pointing me to the ITB.

      Any thoughts?
      ======================================

      if they are Helical Gears__ it's sometimes hard to notice worn down teeth, they usually skip/jump/or walk over in spots on opposite engaged helical gear __make some noise_ usually cause no jamming.
      ================================================== ===============

      ADVANCE C2225 / C2230 / C2030 / C2025 / C2020
      Clicking noise from the rear of the machine.


      Clicking noise from the rear of the machine.


      Isolation of the noise was difficult and several assemblies were replaced from a working machine trying to isolate the clicking noise coming from the rear of the machine.




      Removed and inspected ITB. Turned the ITB by hand, checking for binding. = Replaced ITB to rule out assembly.
      Removed drum, let machine go through rotation, = still has noise.
      Fuser was replaced,= still has clicking noise.
      Replaced waste toner assembly, = still has noise.

      Check set on hopper operation for binding and run by hand to check gear meshing and turning without binding.

      Replacing the main drive resolved the noise issue.

      imageRUNNER ADVANCE C2030 / C2025 / C2020 Series
      Part number = FM4-7716-000 MAIN DRIVE ASSEMBLY

      imageRUNNER ADVANCE C2230 / C2225 / C2220 Series
      Part number = FM0-4719-000 MAIN DRIVE ASSEMBLY

      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • shawncrowther
        Technician
        • Sep 2013
        • 19

        #4
        Re: Canon C2030 Gear Skipping

        NEVER do a second hand main drive on these machines
        ALWAYS new but try and upsell to 3530

        I have had the pleasure of doing a main drive on one of these machines
        Biggest POS I have ever had to do it on, seriously what was Canon thinking releasing this model to the market
        500k or more, end of life

        Comment

        • dan7777
          Senior Tech

          500+ Posts
          • Dec 2012
          • 680

          #5
          Re: Canon C2030 Gear Skipping

          Originally posted by SIN3R6Y
          I have a c2030 that is clearly making the sound of a skipping / jumping gear when printing. Usually only does it on the first couple pages then goes away and stays away while the machine is warm, comes back when cold. No printing quality or jamming issues. No codes. Sound appears to be coming from center of the machine, around ITB and / or fixer area.

          ITB and pickup rollers on tray one are about 130% usage, fixer 75%.

          Quick inspection shows no noticeable stripping on any gears, but my gut / ear are pointing me to the ITB.

          Any thoughts?
          I have had drums make that noise. You just have to find which one.

          Comment

          • guitar9199
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2016
            • 1097

            #6
            Re: Canon C2030 Gear Skipping

            I had one that the noise was caused by the ITB, another couple that had a fuser gear that was wonky...but the remaining ones I had that gave me that noise was usually a drum unit that was the culprit.

            Follow the troubleshooting steps for the drums listed above... that should narrow it down for you.

            Comment

            • JPiek
              Trusted Tech

              250+ Posts
              • Oct 2014
              • 435

              #7
              Re: Canon C2030 Gear Skipping

              Originally posted by SIN3R6Y
              I have a c2030 that is clearly making the sound of a skipping / jumping gear when printing. Usually only does it on the first couple pages then goes away and stays away while the machine is warm, comes back when cold. No printing quality or jamming issues. No codes. Sound appears to be coming from center of the machine, around ITB and / or fixer area.

              ITB and pickup rollers on tray one are about 130% usage, fixer 75%.

              Quick inspection shows no noticeable stripping on any gears, but my gut / ear are pointing me to the ITB.

              Any thoughts?
              If it doesn't make the noise when (re)booting and it only does if it's warming up, my money is on the fixingunit, had this several times. Drum's can make noise but its lik krr-krr-krr... Fuser goes like KRRRGGGGG...
              Johan

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