E355 on IR ADV 6075 & 8085 PRO

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  • muthuk7
    Technician

    50+ Posts
    • Aug 2010
    • 57

    [Error Code] E355 on IR ADV 6075 & 8085 PRO

  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1327

    #2
    Re: E355 on IR ADV 6075 & 8085 PRO

    First you can not swap boards from different models. Did you swap the counter pcbs?

    E355 error code is due to no communication between the Main-Controller board and the Serial Number board below it. The boards are connected by a 11 PIN yellow connector and cable. This yellow connector must be reseated on the new Main-Controller board when changed. The connector must be seated firmly on the board.

    (1)
    When this error occurs, you must go into Service Mode and clear the error code. How to clear the error code:
    1. Enter Service Mode: Press * Additional Functions, 2&8 simultaneously, then * Additional Functions again.
    2. Then select the [COPIER] option. Under [COPIER], select the Function tab.
    3. Under the [FUNCTION] tab, select the [CLEAR] option.
    4. In [CLEAR] there is a selection E355-CLR. Select it and hit OK.
    5. Reboot the machine.

    If the error occurs again:
    1. Make sure the connection is secure and tight to the Main-Controller board from the connector cable to the Serial Number board below.
    2. Re-seat the Main-Controller board into its slot.
    3. Go into service mode and clear the error code as explained above.

    * If the error still continues, you probably have a bad Serial Number board and it needs to be replaced.

    I would swap the boards back to the original machines. What boards did you order for what machines?

    Comment

    • muthuk7
      Technician

      50+ Posts
      • Aug 2010
      • 57

      #3
      Re: E355 on IR ADV 6075 & 8085 PRO

      Thank you Kuby for your reply .


      as per the guys who had serviced before us , they hadn't swapped the COUNTER pwb.

      but we dint have any clue about it.

      could you kindly let us know how to identified the PCB'S which is for what ?

      is there any way to find out ? because the swapping had been done before we took over these devices

      Regards

      Comment

      • oxzz
        Technician
        • Sep 2017
        • 39

        #4
        Re: E355 on IR ADV 6075 & 8085 PRO

        E355-001 is fault data on Counter PCB
        E355-003 is unmatched data between Counter PCB and Serial Number

        Comment

        • ninja copy
          Copier repair
          • Mar 2008
          • 24

          #5
          Re: E355 on IR ADV 6075 & 8085 PRO

          Serial EEPROM available
          Universal Device Programmer

          1.counter pcb
          2.
          Serial pcb

          Manage with superpro-580u-programmer

          Comment

          • muthuk7
            Technician

            50+ Posts
            • Aug 2010
            • 57

            #6
            Re: E355 on IR ADV 6075 & 8085 PRO

            hi ninja,

            Thanks for your reply

            could you please share some more information about superpro-580u-programmer .

            please advise me how to move on

            Regards

            Comment

            • ninja copy
              Copier repair
              • Mar 2008
              • 24

              #7
              Re: E355 on IR ADV 6075 & 8085 PRO

              You have to copy
              1.counter pcb
              2.Serial pcb
              From another device with Manage with superpro-580u-programmer

              From another device Read, keep and save to E355
              2323.jpg

              1.service mode * 1 7 + 3 9 * FACTORYmode

              2.select 01 [ ALL RAM CLEAR ]

              3.select E35* CLEAR & ALL RAM CLEAR [-]

              4.select KeyPad NUM 2

              5.select OK

              6.Wait for the system to reset the system. And up to E355 and turn off the machine

              7.Assemble COUNTER,SERIAL

              8.Turn the device into the normal screen

              E-CODE E350 ,E355

              Copier repair copytechnet
              Digital technology,Service bulletins,Binary file,error code,Canon technology,Reference,Guide,Canon Error Code ? Copier repair, COPIER SERVICE, maintenance,COPIER SUPPLIES,COPIER PARTS,service manuals,copier parts,tech tips
              Last edited by ninja copy; 07-15-2019, 05:10 PM.

              Comment

              • vigour
                Service Manager

                1,000+ Posts
                • Aug 2010
                • 1034

                #8
                Re: E355 on IR ADV 6075 & 8085 PRO

                very interesting

                Comment

                • ninja copy
                  Copier repair
                  • Mar 2008
                  • 24

                  #9
                  Re: E355 on IR ADV 6075 & 8085 PRO

                  You will get a file ..dot hec ............. .hec file

                  and
                  When upgrading, you will get a new serial number.

                  And get speed in one model
                  Such as ir2270 is ir2870

                  But you have to choose a higher version to copy
                  and...counter Low.
                  if there is reset counter 00000
                  2562-07-16_16h44_26.jpg

                  Good luck

                  Comment

                  • oxzz
                    Technician
                    • Sep 2017
                    • 39

                    #10
                    Re: E355 on IR ADV 6075 & 8085 PRO

                    Originally posted by ninja copy
                    You will get a file ..dot hec ............. .hec file

                    and
                    When upgrading, you will get a new serial number.

                    And get speed in one model
                    Such as ir2270 is ir2870

                    But you have to choose a higher version to copy
                    and...counter Low.
                    if there is reset counter 00000
                    [ATTACH=CONFIG]43125[/ATTACH]

                    Good luck
                    you dont need new serial number or copy other counter data, just reset the counter without changing the serial number .

                    and you just say about copying counter data on IR device, on IR device you just copy and write the counter+serial number, but in IR ADV device if you want to copy counter+serial you need copy or reset the Flash board .
                    superpro and the adapter is only suitable for old IR device not for IR ADV.

                    Comment

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