I'm working on an IR2018. During copying, there has been continuous error of paper jam. Whenever the jam occurs, there is a message of: "Paper not correct. Change paper". It results in the copy appearing blank halfway I've tried resetting the cassette to different paper sizes but it happens the same way. I have changed the registration clutch, but that too does not work. Does anyone have an idea of what else I should check? I will appreciate your kind suggestions.
Canon IR2018 Paper not Correct
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Re: Canon IR2018 Paper not Correct
Hi,Thanks for the response. Yes I initially entered service mode. But it came again. I'll next check the position of the scanner as well when I get there. I'll get back with info asap.Comment
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: Canon IR2018 Paper not Correct
http://www.techsupport.cusa.canon.co...cle&AttIndex=0
This may be your problem. Looks a little involved getting to the gears.
The file could not be loaded. Either you do not have permissions or the file could not be found.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: Canon IR2018 Paper not Correct
Strange. It opened for me and then it wouldn't. Hope this is it.
http://www.techsupport.cusa.canon.com/kb/article?ArticleId=64574&cid=990&download=true&isli nk=true&source=article&AttIndex=0
If not, it's tech pub TP07 268.pdfComment
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Re: Canon IR2018 Paper not Correct
Strange. It opened for me and then it wouldn't. Hope this is it.
http://www.techsupport.cusa.canon.com/kb/article?ArticleId=64574&cid=990&download=true&isli nk=true&source=article&AttIndex=0
If not, it's tech pub TP07 268.pdf
Nope >;-(
Believe u need to be logged in on Canon Tech Support to view.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: Canon IR2018 Paper not Correct
PM me your email and I will try to email you the tech pub. There are 2 updated gears, 1 in each paper feed unit. We can't seem to open the link on here.Comment
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Re: Canon IR2018 Paper not Correct
Hi,
Good suspicion! I will do that when I get there today. However, I remember the paper used to go a little beyond the registration flag. It mostly stopped just about when it is about to enter the fuser before displaying "Paper not correct"Comment
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