Canon IRA C5235 Cyan paper jam.

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  • magictoner
    Technician
    • May 2015
    • 11

    [Jamming] Canon IRA C5235 Cyan paper jam.

    Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.


    1.jpg2.jpg3.jpg4.jpg
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1623

    #2
    Re: Canon IRA C5235 Cyan paper jam.

    I had that a few years back and it was bad OEM toner, thus the reason a new dv unit works for a little while. That's exactly what happened to me. Had to clean out the hopper and change dv again. I knew there was a reason I hated color copiers

    Comment

    • magictoner
      Technician
      • May 2015
      • 11

      #3
      Re: Canon IRA C5235 Cyan paper jam.

      Originally posted by Brian8506
      I had that a few years back and it was bad OEM toner, thus the reason a new dv unit works for a little while. That's exactly what happened to me. Had to clean out the hopper and change dv again. I knew there was a reason I hated color copiers
      Thanks for your reply. I did change the Second New Cyan toner, but the machine was still the same jam. Will that be something wrong in the Toner Hopper?

      Comment

      • mc007
        reliable tech
        • Jan 2019
        • 28

        #4
        Re: Canon IRA C5235 Cyan paper jam.

        [QUOTE=magictoner;789888]Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.


        1.jpg2.jpg3.jpg4.jpg
        clean the cyan hopper and replace the developer unit & toner at the same time ,then check

        Comment

        • caini
          Technician
          • Oct 2015
          • 27

          #5
          Re: Canon IRA C5235 Cyan paper jam.

          Originally posted by magictoner
          Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.


          [ATTACH=CONFIG]43227[/ATTACH][ATTACH=CONFIG]43228[/ATTACH][ATTACH=CONFIG]43229[/ATTACH][ATTACH=CONFIG]43230[/ATTACH]


          Looks like something is causing abnormal cyan density,
          Clean the ps sensors and perform gradation adjustment first,
          Check the cyan ralated value for dev and ps sensor value.
          Or print a small image to see it has too much cyan or not.

          Comment

          • nicknt82
            Trusted Tech

            100+ Posts
            • Nov 2011
            • 116

            #6
            Re: Canon IRA C5235 Cyan paper jam.

            Originally posted by magictoner
            Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.


            [ATTACH=CONFIG]43227[/ATTACH][ATTACH=CONFIG]43228[/ATTACH][ATTACH=CONFIG]43229[/ATTACH][ATTACH=CONFIG]43230[/ATTACH]

            Check Cyan Drum and Cyan Drum Driver behind machine ( they have disk and sensor to check drum rotation)

            Comment

            • dan7777
              Senior Tech

              500+ Posts
              • Dec 2012
              • 680

              #7
              Re: Canon IRA C5235 Cyan paper jam.

              Originally posted by magictoner
              Canon IRA C5235, it got paper jam in the Fuser Unit only when it printed Cyan or Full Color, making "Ge, ge, ge...." noise, no matter what sizes of paper. But when it printed in B/W or Magenta or Yellow, or K/M/Y together, it's good, no jam at all. The paper jam can happen in all drawers. There is no error code, jam code is 0107 or 0109. I have changed the ITB transfer belt and the fuser unit, the same thing happened. I changed the Cyan developer, it was good for a week, then got paper jam again. I used original toner, and I notice there is a "dent mark" in the bottle. I also notice when it got jam, the Cyan color is lighter than normal. So I thought, when the Cyan toner ran out in the developer, the machine tried to get Cyan toner, but there is a problem in turning the toner into the developer unit, then it generated the paper jam. Anyone has any ideal about this? Which parts should I change? Thanks a lot.


              [ATTACH=CONFIG]43227[/ATTACH][ATTACH=CONFIG]43228[/ATTACH][ATTACH=CONFIG]43229[/ATTACH][ATTACH=CONFIG]43230[/ATTACH]
              On your test chart 10 it looks like the cyan is missing unless you turned it off. There is a coupler at the end of the cyan developer that needs a new one. X shaped. New style has a pin. Old style is black and d shaped hole strips. I had a black toner problem that customer bought off web. I had a black toner problem with a different color copier. If it is toner you need to replace developer unit with the toner.

              Comment

              • magictoner
                Technician
                • May 2015
                • 11

                #8
                Re: Canon IRA C5235 Cyan paper jam.

                Thanks for all your replies. Finally I changed the developer motor, FK2-7303. No more noise, everything is fine now.
                Moto.jpg

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