default key is corrupt

[peter ruaka]

Hey am expressing default key is corrupt in canon adv c5240i hence cannot access SMS in remote interface,generated a new key certificate and rebooted the machine. Now cant access remote interface,am getting the following error :err_ssl_server_cert bad format on chrome browser,tried accessing the machine using mozilla got an error :ssl_error_internal error alert.Any help to resolve this will be appreciated

[teckat]

Re: default key is corrupt

Hey am expressing default key is corrupt in canon adv c5240i hence cannot access SMS in remote interface,generated a new key certificate and rebooted the machine. Now cant access remote interface,am getting the following error :err_ssl_server_cert bad format on chrome browser,tried accessing the machine using mozilla got an error :ssl_error_internal error alert.Any help to resolve this will be appreciated

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If a key and a CA certificate have been registered in order to use a function other than
E-RDS,
it is necessary to register again from SST or Remote UI.

Check the date and time is set correctly

Change the SSL settings the in browser

This step is a little more of a process, but will definitely correct this error if everything else has failed.

• Open Google Chrome. Go to Preferences and then Settings.
• A new window of Google Chrome settings will open. Scroll down and click on Show advanced settings.
• Now, scroll down. You will see a tab of Change Proxy Settings under NetworkSecurity tab. Set Security level zone as medium. If it is selected as before then leave it.
• Choose the Privacy tab. Set Internet zone as medium. If it is selected as before then leave it.
• Now, choose the Content tab. Click on Clear SSL state and press OK.

• Settings and Advanced Settings just like in the previous steps.
• This time, scroll down and you will see a tab of Manage Certificates.Click on it.
• A new window of certificates will open. Just import the desired URL and relaunch the browser.