[Error Code] Canon IR Advance 8295 E00069-0001

[Mike Barbee]

I am getting a E00069-0001. The manual indicates a "transfer high voltage output leak error". I have checked connections with no change. Has anyone had experience with this code and a solution?

Thanks

[Brian8506]

Re: Canon IR Advance 8295 E00069-0001

Have you checked to see if the transfer or wire is broken?


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[Mike Barbee]

Re: Canon IR Advance 8295 E00069-0001

I'm not sure what you mean by "transfer or wires". Thanks you for your help.

[Brian8506]

Re: Canon IR Advance 8295 E00069-0001

It sounds like you are not a technician but that you need one


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[Mike Barbee]

Re: Canon IR Advance 8295 E00069-0001

I am not a technician. I own a small print shop and the canon distributor left about 15 years ago and the only independent tech moved about 10 years ago so I really had no choice but to repair these machines myself starting with ir600's then 7105's then these 8295's.

If you mean the pre-transfer and primary charging wires I started there by restringing them, then by ordering new full assemblies for both. Neither solved the problem.

If you mean the ETB when you say transfer, I went there next by switching out the ETB assembly with another 8295 we have, this changed nothing so I replaced the the transfer belt with a new one just to eliminate all possibilities.

I then disconnected and reconnected all wires on the Duplex PCB and and the transfer high voltage PCB which also failed to solve the problem.

This morning I was going to see if I can order the duplex PCB and replace that. Then if no success replace the high voltage PCB.

I was asking for help because in my experience some problems are unique and this forum is a great help in that regard.

Thanks for you suggestion.

Mike

[teckat]

Re: Canon IR Advance 8295 E00069-0001

I am getting a E00069-0001. The manual indicates a "transfer high voltage output leak error". I have checked connections with no change. Has anyone had experience with this code and a solution?

Thanks

---

Have seen this "Stopper Clip" issue a few times

also see attached PDF

E069-0001 Error Code is defined as a "Transfer high voltage output leak error."

In this case, there was an open circuit to the transfer roller in the ETB assy.

The Transfer roller receives it's bias from PCB13 (Transfer High Voltage PCB), the bias also passes through PCB34 (Transfer High Voltage Resistance PCB) which is located under the ETB Belt.
In this case of the E069-001, the Stopper clip fell off PCB34 which caused the open circuit to the Transfer roller.



Workaround :


Remove the ETB assembly, remove the Belt and mount PCB34 with the stopper clip.

[Mike Barbee]

Re: Canon IR Advance 8295 E00069-0001

Thank You SOOOO MUCH. YOU ARE AWESOME. It was exactly the problem and the fix. This is at least the second time you saved me with a Canon Technical Publication that solved a problem not in the manual. I honestly can't thank you enough! I will continue to contribute financially an thank everyone who reaches out to help.

---

Have seen this "Stopper Clip" issue a few times

also see attached PDF

E069-0001 Error Code is defined as a "Transfer high voltage output leak error."

In this case, there was an open circuit to the transfer roller in the ETB assy.

The Transfer roller receives it's bias from PCB13 (Transfer High Voltage PCB), the bias also passes through PCB34 (Transfer High Voltage Resistance PCB) which is located under the ETB Belt.
In this case of the E069-001, the Stopper clip fell off PCB34 which caused the open circuit to the Transfer roller.



Workaround :


Remove the ETB assembly, remove the Belt and mount PCB34 with the stopper clip.


[/QUOTE]

[teckat]

Re: Canon IR Advance 8295 E00069-0001

Thank You SOOOO MUCH. YOU ARE AWESOME. It was exactly the problem and the fix. This is at least the second time you saved me with a Canon Technical Publication that solved a problem not in the manual. I honestly can't thank you enough! I will continue to contribute financially an thank everyone who reaches out to help.

---

Have seen this "Stopper Clip" issue a few times

also see attached PDF

E069-0001 Error Code is defined as a "Transfer high voltage output leak error."

In this case, there was an open circuit to the transfer roller in the ETB assy.

The Transfer roller receives it's bias from PCB13 (Transfer High Voltage PCB), the bias also passes through PCB34 (Transfer High Voltage Resistance PCB) which is located under the ETB Belt.
In this case of the E069-001, the Stopper clip fell off PCB34 which caused the open circuit to the Transfer roller.



Workaround :


Remove the ETB assembly, remove the Belt and mount PCB34 with the stopper clip.

[/QUOTE]
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[Momiowilove]

Re: Canon IR Advance 8295 E00069-0001

I encounter this problem try to check your pre-transfer corona unit. Maybe the cleaners is stock up. Try to replace it

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[teckat]

Re: Canon IR Advance 8295 E00069-0001

I encounter this problem try to check your pre-transfer corona unit. Maybe the cleaners is stock up. Try to replace it

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---

issue was fixed---------------------was "Stopper Clip" issue

read reply above

[Momiowilove]

Re: Canon IR Advance 8295 E00069-0001

Good day sir teckat I have a problem on canonir 7095. Half copy problem. I tried already to chnge the dev. Unit, main charge, pre transfer, transfer unit and the drum unit. It has a the same problem wen i check the value on the dpot k it varies value to 360 to 0. Can you help me to this problem thank you

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[teckat]

Re: Canon IR Advance 8295 E00069-0001

What direction is the blank-image issue ?
front side (operator Side) or Rear side
lead edge or trail edge




Intermittently a portion of an image on a copy or print will be blank. The demarcation between the image and blank area is not faded out but is a complete blank area. ( See Image Below for example)



Solution :
Intermittent blank image areas on copies or prints was caused by an excessive build up of metal filings on the Thermal Switch in the fuser assembly. The metal filings could cause a short or load on the supply voltage to the thermal switch.

Cleaning or replacing the Thermal Switch and all surrounding areas of the fuser resolved the problem.

[Momiowilove]

Re: Canon IR Advance 8295 E00069-0001

It was on the trailing edge. I just replaced the drum unit. I also chek chek the valur on the dpot-k it varies to 350 then decrease it will automatically drop to zero if i copy.

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