Canon firmware upgrade procedure ir 3225 black&white

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  • wingit
    Technician

    Site Contributor
    50+ Posts
    • Feb 2011
    • 84
    #1

    Canon firmware upgrade procedure ir 3225 black&white

    Hi, I need Help with installing 50.03 on ir 3225 copier. Current firmware is 42 or 49 right now.
    The copier is running most of the time, customer has to shut copier down a few times a day. Due too the control panel locks up(freezes).
    They are NOT using POE.
    I have the latest firmware on a thumb drive & service manual , I just want to make sure I have this procedure right. Chapter 18-28 Should I use confirmation or auto or over-write all.
    Safe mode 2&8 or normal 1&7. Can someone please give me the skinny on this procedure.
    Thanks in advance.
    Give a man a fish he eats for a day,Teach a man to fish he eats for a Life time.
    Tags: black&white, canon, controlpanel, freeze, ir3225
    • Iradfo01
      Technician
      • Mar 2016
      • 20
      #2
      Re: Canon firmware upgrade procedure ir 3225 black&white

      I would power off, insert usb stick, power on holding 2+8.
      then choose overwrite all and let it do its thing.

        Comment

        • giogi
          Engineer senior

          100+ Posts
          • Jan 2016
          • 180
          #3
          Re: Canon firmware upgrade procedure ir 3225 black&white

          remember
          never make format HDD

          on the HDD there is a BOOT for start the opening of the system
          "Knowledge is a source, but unfortunately ignorance is a sea."

            Comment

            • wingit
              Technician

              Site Contributor
              50+ Posts
              • Feb 2011
              • 84
              #4
              Re: Canon firmware upgrade procedure ir 3225 black&white

              Thank-you so much , just want to make sure , I want to do what most techs would do when up-grading firmware, I really appreciate your expertise, I was a expert 20 years ago, now different story. Thanks again, will try.
              Give a man a fish he eats for a day,Teach a man to fish he eats for a Life time.

                Comment

                • wingit
                  Technician

                  Site Contributor
                  50+ Posts
                  • Feb 2011
                  • 84
                  #5
                  Re: Canon firmware upgrade procedure ir 3225 black&white

                  That's for your suggestions, I must have downloaded my firmware improperly,the screen says 19.1 or 19.01. and keeps telling me to turn off or hit reset button. It should say I believe 50,03 I must of not done the unzip properly or copied the the wrong yellow folders . I will try again.
                  Thanks for everyone's comments.
                  Give a man a fish he eats for a day,Teach a man to fish he eats for a Life time.

                    Comment

                    • ReproKev
                      Trusted Tech

                      250+ Posts
                      • Feb 2009
                      • 264
                      #6
                      Re: Canon firmware upgrade procedure ir 3225 black&white

                      Did you export the firmware to your usb flashdrive using Service Support Tool?

                        Comment

                        • wingit
                          Technician

                          Site Contributor
                          50+ Posts
                          • Feb 2011
                          • 84
                          #7
                          Re: Canon firmware upgrade procedure ir 3225 black&white

                          No, Is That what I am missing then. I was sent firmware via drop-box, I thought all I had to do was unzip to a new folder and pick the yellow folders after extracting zip.
                          Give a man a fish he eats for a day,Teach a man to fish he eats for a Life time.

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16092
                              #8
                              Re: Canon firmware upgrade procedure ir 3225 black&white

                              Originally posted by wingit
                              No, Is That what I am missing then. I was sent firmware via drop-box, I thought all I had to do was unzip to a new folder and pick the yellow folders after extracting zip.
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                                Comment

                                • wingit
                                  Technician

                                  Site Contributor
                                  50+ Posts
                                  • Feb 2011
                                  • 84
                                  #9
                                  Re: Canon firmware upgrade procedure ir 3225 black&white

                                  OK, Thank-you , That,s what I am missing. I thought the thumb-drive came with every thing on it. Plug & play.
                                  Give a man a fish he eats for a day,Teach a man to fish he eats for a Life time.

                                    Comment

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