Canon imagePROGRAF TX-3000

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • tony.1992
    Junior Member
    • Dec 2019
    • 5

    #1

    Canon imagePROGRAF TX-3000

    Dear all,
    unfortunatelly I've lost the note with the plotter administrator password and I don't remember it.
    Altought, it was changed from the default serial number password with a customized one.

    Can you help me finding a way to disable the admin password (master password ?) or to factory reset the system?

    The plotter is a Canon imagePROGRAF TX-3000.

    Very very thank you in advance.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Canon imagePROGRAF TX-3000

    Originally posted by tony.1992
    Dear all,
    unfortunatelly I've lost the note with the plotter administrator password and I don't remember it.
    Altought, it was changed from the default serial number password with a customized one.

    Can you help me finding a way to disable the admin password (master password ?) or to factory reset the system?

    The plotter is a Canon imagePROGRAF TX-3000.

    Very very thank you in advance.
    get it in SERVICE mode.. change it there

    Comment

    • tony.1992
      Junior Member
      • Dec 2019
      • 5

      #3
      Re: Canon imagePROGRAF TX-3000

      Originally posted by Phil B.
      get it in SERVICE mode.. change it there
      Hi Phil,
      Thank you for the reply.
      I tried to enter in service mode but if I try to set the admin pass the system ask me the old one.
      Is there a function to reset it from service mode?

      Thank you.

      Comment

      • wcanonw
        Trusted Tech
        • Aug 2014
        • 404

        #4
        Re: Canon imagePROGRAF TX-3000

        Originally posted by tony.1992
        Dear all,
        unfortunatelly I've lost the note with the plotter administrator password and I don't remember it.
        Altought, it was changed from the default serial number password with a customized one.

        Can you help me finding a way to disable the admin password (master password ?) or to factory reset the system?

        The plotter is a Canon imagePROGRAF TX-3000.

        Very very thank you in advance.
        hello do you mean, the password for the BOX?


        HDD BOX PW INIT: Passwords for the BOX in HDD
        The passwords for the BOX in HDD are returned to the factory
        setting.
        NOTE:
        Use this menu if the user forgets the password by himself/herself.


        HDD BOX PW - INIT ALL BOX - YES - YES: Returns the password for all the BOXs to the factory setting.
        NO - NO: Returns to the screen for selecting BOX.
        BOX 1 to BOX 29 (*2) - YES - YES: Returns the password for the specified BOX to the factory setting.
        NO- NO: Returns to the screen for selectingBOX.

        Comment

        • tony.1992
          Junior Member
          • Dec 2019
          • 5

          #5
          Re: Canon imagePROGRAF TX-3000

          Originally posted by wcanonw
          hello do you mean, the password for the BOX?


          HDD BOX PW INIT: Passwords for the BOX in HDD
          The passwords for the BOX in HDD are returned to the factory
          setting.
          NOTE:
          Use this menu if the user forgets the password by himself/herself.


          HDD BOX PW - INIT ALL BOX - YES - YES: Returns the password for all the BOXs to the factory setting.
          NO - NO: Returns to the screen for selecting BOX.
          BOX 1 to BOX 29 (*2) - YES - YES: Returns the password for the specified BOX to the factory setting.
          NO- NO: Returns to the screen for selectingBOX.
          Hi canone,
          Thank you for your reply.
          The password that I mean is the admin password for the remote UI. Moreover, from the remote UI it was disabled the use of the command on the control panel, so for me it's extremely important to disable this administrator password.

          Thank you.

          Comment

          • tony.1992
            Junior Member
            • Dec 2019
            • 5

            #6
            Re: Canon imagePROGRAF TX-3000

            Hi everybody,
            I talked with a friend of mine and he said me that usually there should be a "master password" for cases like this.
            Do you know how can I find this master password?

            Thank you for your help.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: Canon imagePROGRAF TX-3000

              Master password for this model, I believe is the Serial number.

              It noted in manual
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • tony.1992
                Junior Member
                • Dec 2019
                • 5

                #8
                Re: Canon imagePROGRAF TX-3000

                Originally posted by teckat
                Master password for this model, I believe is the Serial number.

                It noted in manual
                Unfortunately it is not.
                I tried but it is not working.

                The default password was tge serial number of the plotter but it was changed.

                Comment

                • Jasper Bürotechnik
                  Technician

                  Site Contributor
                  • Sep 2017
                  • 25

                  #9
                  Re: Canon imagePROGRAF TX-3000

                  Originally posted by tony.1992
                  Unfortunately it is not.
                  I tried but it is not working.

                  The default password was tge serial number of the plotter but it was changed.

                  Comment

                  Working...