canon imagepress c650 didn't clear waste toner container full message

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  • composee
    Technician
    • Oct 2012
    • 24

    [Misc] canon imagepress c650 didn't clear waste toner container full message

    hi guys!!! this is composee from Korea!!seoul!
    I use Canon ipr c650...
    but now.. I can't reset waste toner container full.. message..
    my machine stop...didnt work.. now..
    I changed WT-401 new waste toner container..
    but didn't reset process..
    and I changed part number PS134, waste toner full check sensor..
    didn't work.. didn't reset work..
    and no error code..
    I can check just alarm message..
    what is my problem?
    could I change PS134 jack cable and DC controller PCB assy?
    any ideas?
    help me!!! T_T


    p.s I did clear waste toner counter in the service mode... but didn't work reset..
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: canon imagepress c650 didn't clear waste toner container full message

    Check Harness between the DC Controller PCB (UN2/J1251) and the Waste Toner Full Sensor (PS134/
    J8934)
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • composee
      Technician
      • Oct 2012
      • 24

      #3
      Re: canon imagepress c650 didn't clear waste toner container full message

      Originally posted by teckat
      Check Harness between the DC Controller PCB (UN2/J1251) and the Waste Toner Full Sensor (PS134/
      J8934)

      thank you.. my friend..

      now im looking for new harness part..

      part number : FM0-2770-000 (CABLE, PAPER PICK-UP, LOWER)

      Canon Korea no stock of this parts , when I order this part.. will take time for 2month;;;;

      do you have a new parts? ; )

      thanks!

      p.s im from Korea! Seoul! ; )

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: canon imagepress c650 didn't clear waste toner container full message

        Originally posted by composee
        thank you.. my friend..

        now im looking for new harness part..

        part number : FM0-2770-000 (CABLE, PAPER PICK-UP, LOWER)

        Canon Korea no stock of this parts , when I order this part.. will take time for 2month;;;;

        do you have a new parts? ; )

        thanks!

        p.s im from Korea! Seoul! ; )


        CABLE, PAPER PICK-UP, LOWER

        see link for part


        why do u need entire harness ??

        did u check 5v supply voltage at J1251-------- between pin 8 Ground > pin 11 at 5v
        make sure supply is at 5 volts


        PS134.jpg

        Last edited by teckat; 12-12-2019, 07:20 AM.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • composee
          Technician
          • Oct 2012
          • 24

          #5
          Re: canon imagepress c650 didn't clear waste toner container full message

          Originally posted by teckat

          oh thanks my friend..

          I order parts here...but order declined...

          " Dear customer, We are a wholesale company and can only provide items to companies in the copier industry. This order has been declined and canceled. Thank you. "

          T_T

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Re: canon imagepress c650 didn't clear waste toner container full message

            Originally posted by composee
            oh thanks my friend..

            I order parts here...but order declined...

            " Dear customer, We are a wholesale company and can only provide items to companies in the copier industry. This order has been declined and canceled. Thank you. "

            T_T



            check that 5 volt is on DC pcb J1251-------- between pin 8 Ground > pin 11 at 5v see pic above
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • composee
              Technician
              • Oct 2012
              • 24

              #7
              Re: canon imagepress c650 didn't clear waste toner container full message

              Originally posted by teckat

              check that 5 volt is on DC pcb J1251-------- between pin 8 Ground > pin 11 at 5v see pic above
              Screen Shot 2019-12-12 at 3.43.13 PM.jpg

              I need check J1251 connecter.. Pin 8-GR and 11 at 5v? or J8934 pin 4-GR and Pin 1 at 5V? right?
              Attached Files

              Comment

              • composee
                Technician
                • Oct 2012
                • 24

                #8
                Re: canon imagepress c650 didn't clear waste toner container full message

                Originally posted by teckat


                CABLE, PAPER PICK-UP, LOWER

                see link for part


                why do u need entire harness ??

                did u check 5v supply voltage at J1251-------- between pin 8 Ground > pin 11 at 5v
                make sure supply is at 5 volts


                [ATTACH=CONFIG]44341[/ATTACH]



                I did check J8934 side pin 1(+5) and Pin 4(GROUND).
                Screen Shot 2019-12-12 at 6.39.12 PM.jpg

                I check J8934 Pin 1 is.. +5.11 Pin 4 is Ground OK! PIN 1..+5.11 is ok?

                and I did check too breaking of a wire between J1251 (pin 8,9,10,11) and J8934 ( pin 1,2,3,4 ) --> No problem! connection ok!

                I changed PS134(J8934) sensor too..

                I buy this sensor from china... is this defective product?

                original PS134 and CHINA PS134 didn't work..same..

                have you any good idea?

                imagepress c650 no function? forced waste toner container reset?

                or No cable forced a short circuit reset? T_T

                really really I want solve this problem..T_T

                how about this picture?

                Screen Shot 2019-12-12 at 6.50.43 PM.jpg

                if my problem is not cable or sensor or dc controller pcb.

                distance problem? between PS134 SENSOR and waste toner container?

                I did move waste toner container to sensor side with forced push.. didn't work reset process..T_T

                if you have any ideas, reply me..

                thanks! ; )

                have a niceday!
                Last edited by composee; 12-12-2019, 10:54 AM.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16092

                  #9
                  Re: canon imagepress c650 didn't clear waste toner container full message

                  Originally posted by composee
                  I did check J8934 side pin 1(+5) and Pin 4(GROUND).
                  [ATTACH=CONFIG]44348[/ATTACH]

                  I check J8934 Pin 1 is.. +5.11 Pin 4 is Ground OK! PIN 1..+5.11 is ok?

                  and I did check too breaking of a wire between J1251 (pin 8,9,10,11) and J8934 ( pin 1,2,3,4 ) --> No problem! connection ok!

                  I changed PS134(J8934) sensor too..

                  I buy this sensor from china... is this defective product?

                  original PS134 and CHINA PS134 didn't work..same..

                  have you any good idea?

                  imagepress c650 no function? forced waste toner container reset?

                  or No cable forced a short circuit reset? T_T

                  really really I want solve this problem..T_T

                  how about this picture?

                  [ATTACH=CONFIG]44349[/ATTACH]

                  if my problem is not cable or sensor or dc controller pcb.

                  distance problem? between PS134 SENSOR and waste toner container?

                  I did move waste toner container to sensor side with forced push.. didn't work reset process..T_T

                  if you have any ideas, reply me..

                  thanks! ; )

                  have a niceday!


                  do u get a change of state on waste toner signal when sensor is blocked ??/---check from ground to waste led signal

                  don't see any I/O points for checking in manual
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • Copylady72
                    Technician
                    • Jul 2019
                    • 35

                    #10
                    Re: canon imagepress c650 didn't clear waste toner container full message

                    Originally posted by composee
                    hi guys!!! this is composee from Korea!!seoul!
                    I use Canon ipr c650...
                    but now.. I can't reset waste toner container full.. message..
                    my machine stop...didnt work.. now..
                    I changed WT-401 new waste toner container..
                    but didn't reset process..
                    and I changed part number PS134, waste toner full check sensor..
                    didn't work.. didn't reset work..
                    and no error code..
                    I can check just alarm message..
                    what is my problem?
                    could I change PS134 jack cable and DC controller PCB assy?
                    any ideas?
                    help me!!! T_T


                    p.s I did clear waste toner counter in the service mode... but didn't work reset..
                    Was this a brand new waste container OR has it been used and the toner was just dumped out?

                    Just wanting to verify before you waste a lot of time trouble shooting.

                    If it was used, check the prism on the waste toner container.



                    Sent from my SM-N950U using Tapatalk

                    Comment

                    • composee
                      Technician
                      • Oct 2012
                      • 24

                      #11
                      Re: canon imagepress c650 didn't clear waste toner container full message

                      Originally posted by Copylady72
                      Was this a brand new waste container OR has it been used and the toner was just dumped out?

                      Just wanting to verify before you waste a lot of time trouble shooting.

                      If it was used, check the prism on the waste toner container.



                      Sent from my SM-N950U using Tapatalk

                      My friend..

                      I changed brand new bottle.. too.. didnt work reset..

                      My prism part perfect clean ; ) i did cleanning too.

                      But now...i do open cover test. ( I means waste toner container side iron cover always open .. L figure iron cover..)

                      My test room is always bright.

                      Did i wrong test environment?

                      Advise me.^^

                      Thanks.

                      Comment

                      • composee
                        Technician
                        • Oct 2012
                        • 24

                        #12
                        Re: canon imagepress c650 didn't clear waste toner container full message

                        Originally posted by teckat


                        do u get a change of state on waste toner signal when sensor is blocked ??/---check from ground to waste led signal

                        don't see any I/O points for checking in manual

                        I did test 2 type.
                        1. Disconnect J1251 jack from dc controller pcb.
                        --> working machine.. but j1251 connected ps134 and ps138 and fm48 fan didnt work.

                        2. Disconnect J8934 jack from ps134 waste toner full sensor.
                        --> working machine.

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16092

                          #13
                          Re: canon imagepress c650 didn't clear waste toner container full message

                          Originally posted by composee
                          I did test 2 type.
                          1. Disconnect J1251 jack from dc controller pcb.
                          --> working machine.. but j1251 connected ps134 and ps138 and fm48 fan didnt work.

                          2. Disconnect J8934 jack from ps134 waste toner full sensor.
                          --> working machine.

                          Weird that there is no sensor check in I/O service mode for PS134.
                          Canon Engineering
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • composee
                            Technician
                            • Oct 2012
                            • 24

                            #14
                            Re: canon imagepress c650 didn't clear waste toner container full message

                            Originally posted by teckat
                            Weird that there is no sensor check in I/O service mode for PS134.
                            Canon Engineering
                            Yes..

                            No sensor check for ps134 at serivce mode ..situation menu..

                            But ps138 and fm48 fan .. can check in service mode..situatuon menu.

                            Sensor check, part check..

                            Comment

                            • composee
                              Technician
                              • Oct 2012
                              • 24

                              #15
                              Re: canon imagepress c650 didn't clear waste toner container full message

                              Originally posted by teckat
                              Weird that there is no sensor check in I/O service mode for PS134.
                              Canon Engineering

                              hello my friend..

                              now Korea Seoul.. 2:53 AM!!

                              I was trying to sleep and suddenly came up with a test idea.

                              If there is no problem with the I / O, can you see if the PS134 sensor is working ? with PS134 SENSOR LED light?

                              So I decided to check whether the sensor lights up or not.

                              The test method is to turn off the lights.
                              Checking the PS134 sensor LED light behind the machine in the dark.

                              If the LED blinks, the sensor is considered to be working.

                              If the LED light is not visible, the sensor is bad!

                              I have two PS134 sensors now.


                              One is to think that it was a defect that was originally attached to the machine.


                              One purchased from China PS134 ..


                              I decided to test these two.

                              It's my test environment.
                              I'll test it with the cover open like the picture.
                              And turn the lights off and you'll be staring at the sensor in the picture in full darkness.

                              Screen Shot 2019-12-13 at 2.47.08 AM.jpg



                              Screen Shot 2019-12-13 at 2.47.16 AM.jpg

                              I turned off the light and tried the waste toner container replacement action.
                              I opened the front door, pulled the rails, pulled out waste toner container, put it back in, put the rails in, closed the door, and went back and kept looking at the PS134 sensor light.

                              I've tested it many times, but I can't see the sensor LED light at all.

                              The original PS134 sensor is bad, and the PS134 purchased in China is also bad?

                              Today I ordered one more PS134 sensor and FM0-2770 cable assy from Canon Korea.

                              I'll test it again when the sensor arrives at PS134 Canon Korea.

                              Is the method I tested correct?

                              If the method I tested is correct, it seems that both PS134 sensors are bad and cannot be initialized.

                              my friend.. What do you think?

                              reply me! ; )

                              thanks!

                              Comment

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