Canon iR ADV C5250 - Quality problem ONLY Bk Color

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  • luis1984bol
    Trusted Tech

    100+ Posts
    • Nov 2011
    • 147

    #1

    [Misc] Canon iR ADV C5250 - Quality problem ONLY Bk Color

    Hello dear friends:

    I have a quality problem with a iR ADVC5250 maquine.Only the black color is very poor as you can see 20191230172742.pdf

    I had chanched the Bk developer but after a month the problem was back (white copies and impresions). Then I added the STARTER in the Bk develop assy but after some weeks the problem was back again. It seems that the maquine is consuming the starter.

    I had clean the ITB unit, change the Bk drum, clean all laser units, checked the contacts of the High Voltage and checked the ATR Sensor also.

    Do u have any idea about this?

    Thanks for your help!!!...
  • dannywong93

    #2
    Re: Canon iR ADV C5250 - Quality problem ONLY Bk Color

    try to check the hopper unit K ,the DV unit K only have starter,no toner inside, maybe the hopper unit K not adding toner to the DV unit K

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Canon iR ADV C5250 - Quality problem ONLY Bk Color

      Originally posted by luis1984bol
      Hello dear friends:

      I have a quality problem with a iR ADVC5250 maquine.Only the black color is very poor as you can see [ATTACH]44483[/ATTACH]

      I had chanched the Bk developer but after a month the problem was back (white copies and impresions). Then I added the STARTER in the Bk develop assy but after some weeks the problem was back again. It seems that the maquine is consuming the starter.

      I had clean the ITB unit, change the Bk drum, clean all laser units, checked the contacts of the High Voltage and checked the ATR Sensor also.

      Do u have any idea about this?

      Thanks for your help!!!...

      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • richmond
        Junior Member
        • Feb 2021
        • 9

        #4
        Re: Canon iR ADV C5250 - Quality problem ONLY Bk Color

        Scan0001.jpg
        PLease I have a similar problem and I really need help to resolve this. Wavy text for black prints
        Attached Files

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon iR ADV C5250 - Quality problem ONLY Bk Color

          Originally posted by richmond
          [ATTACH=CONFIG]48362[/ATTACH]
          PLease I have a similar problem and I really need help to resolve this. Wavy text for black prints


          Black Print Issue.jpg

          U mean the washed out text area that is circled ???

          is the same area / location washed out in all printing ??
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #6
            Re: Canon iR ADV C5250 - Quality problem ONLY Bk Color

            Originally posted by luis1984bol
            Hello dear friends:

            I have a quality problem with a iR ADVC5250 maquine.Only the black color is very poor as you can see [ATTACH]44483[/ATTACH]

            I had chanched the Bk developer but after a month the problem was back (white copies and impresions). Then I added the STARTER in the Bk develop assy but after some weeks the problem was back again. It seems that the maquine is consuming the starter.

            I had clean the ITB unit, change the Bk drum, clean all laser units, checked the contacts of the High Voltage and checked the ATR Sensor also.

            Do u have any idea about this?

            Thanks for your help!!!...
            Its the bk drum you added starter in the bk dev assy that's no good would of needed setting up you should of replaced with new Dev assy with comes with dev in then setup as manual says don't use cheap China parts only use oem save money in the long run
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

            Comment

            • richmond
              Junior Member
              • Feb 2021
              • 9

              #7
              Re: Canon iR ADV C5250 - Quality problem ONLY Bk Color

              Originally posted by teckat


              [ATTACH=CONFIG]48363[/ATTACH]

              U mean the washed out text area that is circled ???

              is the same area / location washed out in all printing ??

              Please not the washout but the fonts, it looks weavy...
              thanks for the reply....

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon iR ADV C5250 - Quality problem ONLY Bk Color

                Originally posted by richmond
                Please not the washout but the fonts, it looks weavy...
                thanks for the reply....
                Does it happen in exactly the same spot ?.
                Or, does issue travel on continuous printing ?
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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