Non compatible toner notification

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  • techsup
    Junior Member
    • Oct 2019
    • 6

    [Error Code] Non compatible toner notification

    Dear Team,

    one of my customer trying to use the toner C-EXV49 ( which has meant for our region )on IR-ADV C3530i , whereas he is getting message from the machine to use NPG-67 which has meant for Asia region.
    But the machine is in working condition condition with Error on it . Is there any way to change the region settings of the machine so that it will not pop the error again or what is best workaround we can provide them

    Thanks
    Tech
  • giogi
    Engineer senior

    100+ Posts
    • Jan 2016
    • 180

    #2
    Re: Non compatible toner notification

    Copier > option > fnc-sw > config
    "Knowledge is a source, but unfortunately ignorance is a sea."

    Comment

    • techsup
      Junior Member
      • Oct 2019
      • 6

      #3
      Re: Non compatible toner notification

      Dear Friend,

      Thanks for your support and i will keep you posted if i need any support

      Regards
      Tech SUpp

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