IRA 4245 with internal finisher

[Desert Rat]

These finishers usually run well, but the customer decided to help.

It started out as an error code E00531-8002. Stapler not moving from home position. It sounds to me that the stapler itself is not
moving. The stapler unit does move back and forth no problem.
Customer decided to replace the staple cartridge even tho it did not ask for staples. Now with staples loaded it does not actuate
the stapler to begin the feed of the staples. The message won't clear.
Question, how reliable are these staplers? The counter sez a little over 46,000 staples have been made. Also I have not seen the part
number for the whole stapler assembly in the parts book.
What is the part number or where can I find it?
I was also having trouble finding the I/O ports to check to see if it sees the staples or check the Home sensor.

I will have to go out on this again tomorrow and would like to be able to fix it or at least know what to order.

What experience have others had?

Thanks

DR

[mga]

Re: IRA 4245 with internal finisher

Good to check they haven't fitted stapler cartridge from G1 floor standing finisher it's begger it should be fe3 7563 d1 inner finisher looks the same but not as high the green part is smaller the refill is the same

[Desert Rat]

Re: IRA 4245 with internal finisher

mga,
Thank you for the rapid reply. However the cartridge is the correct cartridge, it has been in that machine for a couple of years.
I did find the stapler part number, FM4-2710, in the service manual under "Periodic service works".

The pieces are beginning to add up.
Still I would like to find the I/O on that stapler. Still looking.

Thanks

DR

[mga]

Re: IRA 4245 with internal finisher

mga,
Thank you for the rapid reply. However the cartridge is the correct cartridge, it has been in that machine for a couple of years.
I did find the stapler part number, FM4-2710, in the service manual under "Periodic service works".

The pieces are beginning to add up.
Still I would like to find the I/O on that stapler. Still looking.

Thanks

DR

Good luck if you need d1 finisher service or parts manual pm me I can aways download from sims

[Desert Rat]

Re: IRA 4245 with internal finisher

MGA,
Thank you for the offer. I just ordered the stapler. $210.00, an OK price I didn't look around much,
my customer is holding up a job for it.

I'll let you know how it turns out.

Thanks

DR

[Copylady72]

Re: IRA 4245 with internal finisher

These finishers usually run well, but the customer decided to help.

It started out as an error code E00531-8002. Stapler not moving from home position. It sounds to me that the stapler itself is not
moving. The stapler unit does move back and forth no problem.
Customer decided to replace the staple cartridge even tho it did not ask for staples. Now with staples loaded it does not actuate
the stapler to begin the feed of the staples. The message won't clear.
Question, how reliable are these staplers? The counter sez a little over 46,000 staples have been made. Also I have not seen the part
number for the whole stapler assembly in the parts book.
What is the part number or where can I find it?
I was also having trouble finding the I/O ports to check to see if it sees the staples or check the Home sensor.

I will have to go out on this again tomorrow and would like to be able to fix it or at least know what to order.

What experience have others had?

Thanks

DR

The stapler cartridges are usually good...if...the customer properly replaces the staples at the proper time. I have run into customers trying to replace them early which usually causes problems. Either they dont poperly put the refill in with the small cardboard holder inside correctly, or they take the whole thing apart and lose a little black lever that is in the bottom of the staple cartridge. Just those two situations will cause it to not feed staples. You may not need to replace the whole unit. Just swapping the cartridge will probably fix the issue.

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[Desert Rat]

Re: IRA 4245 with internal finisher

I seem to recall a problem like that with that lever. But the motor does not drive the upper plate. The motor does not run at all.
I can manually get the cartridge to feed the staples. Usually when the staples are replaced in the cartridge the motor drives to
feed the staples to the contacts that tell the machine it has staples. This is not happening. The code it gave before the customer
changed the cartridge was E00531-8002. Stapler Home position error. I just get an extra cartridge just so it is easier for the customer.

Thanks for your input

DR

[Desert Rat]

Re: IRA 4245 with internal finisher


Well, it did not turn out as expected.

I replaced the stapler assembly and now the motor on the stapler drives the upper plate and feeds a couple of staples.

So here's what going on, turn the machine on and it drives the stapler to the back and actuates the upper plate as stated.
But it ask for the paper path to be cleared. There's no paper but I open the door and the paper path and close it up and
get An E56f-002 code and I still get the E531-8002 code.
I must have not connected something. The gripper assembly is not moving.

E56F 0002 Entrance Roller Release/Stopper HP Motor fails to return to HP
Description
At initial rotation, when the Motor rotates for specified period
of time and cannot return to HP, it is detected as an error if the
same symptom occurs again after the first retry.
Remedy
1. Check if the Motor (M6) Connector is physically removed.
2. Replace the Motor.
3. Check if the Entrance Roller Release/Stopper HP Sensor
(S5) Connector is physically removed.
4. Replace the Entrance Roller Release/Stopper HP Sensor S5

I talked with someone local that usually has an answer but he said it kicked his butt too.

So tomorrow (Saturday) I will have to go back and retrace my steps. I recall I had a loose connector that I could not find
the other end of. It's a four pin connector like the ones for motors. Probably is for that motor M6.
Also I'm kinda in the dark about the E531 code. Does it refer the stapler or the stapler assembly home position?

Somebody please shine a light on this for me.

Thanks

DR

[Desert Rat]

Re: IRA 4245 with internal finisher

So, Here I am. I've taken the finisher out twice now looking for my mistakes.

1 I found was the connector for the feed motor was disconnected. It plugs into the control bd CN4.

The second error was with CN49 for M6 and S5, directly linked to the E56f-0002 code. I had bent
pin 15 for the sensor. Straighten that out and install the finisher.

Power up and it sez clear paper path code 1C6F, S5. Damn it!

I did loosen that M6 motor enough to check for bind but none were found.
I have checked the CN49-15, output for S5 it read 3.4vdc. I was sure I left that
sensor so the lite could shine through. That should give me a low.

I will have to pull the finisher to check the position and test the motor wires.

DR

[Desert Rat]

Re: IRA 4245 with internal finisher

Here is the result of my labors.

I took the finisher out to put the stapler belt back on the front pulley.
In order to remove the top part I had to disconnect some connectors from the board.
That's when I missed connecting M3 to CN4. After straightening the pin in CN49 I still
got that E56f code. I found inside the connector a small piece of plastic about 2mm long.
Look like the end of a flat toothpick. Removed that and the connector seated properly.
The code E56f went away and now I am back to the original code, E531-8002 that the customer
reported.
After all of this I knock the belt off again. But I found away to put it back on the front without
pulling the finisher.

So the finisher staples fine in the upper right corner but not the upper left. It does not do the booklet
staple either. When it goes to the back that's when the error code occurs. I can see the stapler actuate
twice before it codes out. I am suspecting the flat cable that ride to the right side of the stapler.

Any comments?

Thanks

DR

[Copylady72]

Re: IRA 4245 with internal finisher

Here is the result of my labors.

I took the finisher out to put the stapler belt back on the front pulley.
In order to remove the top part I had to disconnect some connectors from the board.
That's when I missed connecting M3 to CN4. After straightening the pin in CN49 I still
got that E56f code. I found inside the connector a small piece of plastic about 2mm long.
Look like the end of a flat toothpick. Removed that and the connector seated properly.
The code E56f went away and now I am back to the original code, E531-8002 that the customer
reported.
After all of this I knock the belt off again. But I found away to put it back on the front without
pulling the finisher.

So the finisher staples fine in the upper right corner but not the upper left. It does not do the booklet
staple either. When it goes to the back that's when the error code occurs. I can see the stapler actuate
twice before it codes out. I am suspecting the flat cable that ride to the right side of the stapler.

Any comments?

Thanks

DR

I think you are on the right track. Those flat ribbon cables will cause error codes. I found a knowledge base on your code.


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[Desert Rat]

Re: IRA 4245 with internal finisher

Copylady72,
Thank you for that note from the knowledge base. It's just what I wanted to hear.
I will order the flex cable today.
I will let you know how it turns out.

Thanks

DR

[Desert Rat]

Re: IRA 4245 with internal finisher

Copier lady,
Thanks again for the tech letter, the flex cable fixed the problem. The stapler itself was also bad as it did not run the motor at all
and the new stapler ran but still gave the code.
The cable was only about 5 bucks.

Thanks again

DR

[Copylady72]

Re: IRA 4245 with internal finisher

Copier lady,
Thanks again for the tech letter, the flex cable fixed the problem. The stapler itself was also bad as it did not run the motor at all
and the new stapler ran but still gave the code.
The cable was only about 5 bucks.

Thanks again

DR

You are welcome. Glad you found the solution. Even better when the part is cheap. [emoji1303]

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[gksapple]

Re: IRA 4245 with internal finisher

Hi

I am also having the similar issue with inner finisher F1(e56f).

Have u fixed your problem .

if yes please share the remedy that you done.