Imagepress c10000 vp paper jam in New machine

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  • gksapple
    Trusted Tech

    100+ Posts
    • Apr 2014
    • 116

    [Jamming] Imagepress c10000 vp paper jam in New machine

    Hi
    symptoms
    Frequent paper jams from pod deck lite -c1 in a new installed machine IPR-C10000vp , when printing on 350 GSM media. same media is working fine from the machine tray 1 & 2.

    Jam code.
    001080-06.(pre feed sensor -delay jam )
    00012f-06 (deck pick sensor delay jam )
    No deck related alarm code.

    Action taken:

    1.Rechecked the installation of the deck.
    2.opened the deck feed unit and pyshically checked ,no demages .
    3.height adjustment procedure followed as per the installation manual.
    4.COPIER> FUNCTION> CLEAR> DK-RCV (cleared the alarm code in the service mode even there is no alarm code related to the deck )
    5.COPIER > OPTION > FEED-SW > DK1-AIR (changed this setting to 1 for air seperation but no use )
    still jaming is happening .

    thanks & Regards
    gokul
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Imagepress c10000 vp paper jam in New machine

    Originally posted by gksapple
    Hi
    symptoms
    Frequent paper jams from pod deck lite -c1 in a new installed machine IPR-C10000vp , when printing on 350 GSM media. same media is working fine from the machine tray 1 & 2.

    Jam code.
    001080-06.(pre feed sensor -delay jam )
    00012f-06 (deck pick sensor delay jam )
    No deck related alarm code.

    Action taken:

    1.Rechecked the installation of the deck.
    2.opened the deck feed unit and pyshically checked ,no demages .
    3.height adjustment procedure followed as per the installation manual.
    4.COPIER> FUNCTION> CLEAR> DK-RCV (cleared the alarm code in the service mode even there is no alarm code related to the deck )
    5.COPIER > OPTION > FEED-SW > DK1-AIR (changed this setting to 1 for air seperation but no use )
    still jaming is happening .

    thanks & Regards
    gokul

    WHAT size is in the problem tray?
    is the weight set correctly?
    are you sure you removed all packing/tape from problem tray?
    where is it jamming? pics? (upload PDF please)

    Comment

    • gksapple
      Trusted Tech

      100+ Posts
      • Apr 2014
      • 116

      #3
      Re: Imagepress c10000 vp paper jam in New machine

      Originally posted by Phil B.
      WHAT size is in the problem tray?
      is the weight set correctly?
      are you sure you removed all packing/tape from problem tray?
      where is it jamming? pics? (upload PDF please)
      1.media size from the pod deck lite c1 -330 X 482.6 mm
      media size from the tray 1 & 2 -330 X 482.6 mm

      2.yes all the packing tape has been removed.

      3.Paper Picked and started to feed ,entered the host machine (delay jam - sensor 139 -prefeed sensor )

      Thanks & Regards
      gks

      Comment

      • alex@wocltd.com
        Trusted Tech

        250+ Posts
        • Nov 2007
        • 430

        #4
        Re: Imagepress c10000 vp paper jam in New machine

        I'd doa it with canon then - high end kit ,lots of mullah spent

        Comment

        • gksapple
          Trusted Tech

          100+ Posts
          • Apr 2014
          • 116

          #5
          Re: Imagepress c10000 vp paper jam in New machine

          Originally posted by alex@wocltd.com
          I'd doa it with canon then - high end kit ,lots of mullah spent
          Hi
          Doa with canon you mean full unit (pod lite deck -c1 ) or any specific .please clarify.


          thanks
          gks

          Comment

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