Re: Canon ImagePROGRAF 8100 PHeads Wrong Position
I'll listen to advice that doesn't complain about the 3rd party ink, I have no argument that it can be bad or isn't as good as Canon ink. I fully understand that it can cause issues and if the issue had appeared at any other point I'd agree that it could be a fried board. However the 3rd party ink ran just fine when testing with the two old heads. The issue was that the head from the original ink was severely clogged when we got the unit. It had sat for months, I was able to finally start getting some test patterns after doing a minor flush of the head. However we were still out on two of the colors completely. Which was the head that we ended up getting a replacement for.
Also yes I have the service manual, as I already stated this did not occur until swapping one of the heads. Naturally as you say the service manual references the different boards. However the boards seem fine and continuity tested fine on the wire harness. I can swap in the old head and swap heads and get different messages the symptoms do not aline with a board being fried. Instead seem to be with the new head / old head combination. However I was hoping there would be a method to initialize or bypass instead of buying a second new head. The machine has been off since I last attempted a run, so I am trying to determine if there's an issue with the old head that we kept as the machine remembers what location the head was in prior (left or right position). So what I was trying to figure out was if there's a way to initialize the machine or head. The machine had no issue prior to swapping the head even with the 3rd party ink doing the nozzle check. If 3rd party ink really is that "big" of an issue that it can just instantly fry the boards the second the machine is turned on with a new head then that's just asinine. They wouldn't sell the ink at such high volumes if there's such an issue with it instantly frying boards.
If I remove the new print head and replace with the old one which is F-edup the error then changes to an Error with Right Print head (which would make sense as that head is beyond any hope).
What I was hoping to do was see if there was a way to bypass / reset as I said as the machine just seems to be confused about the new print head, as the error changes.
Canuc had said if the firmware version was old, it is running the most current one of 1.43
1) If I run the printer with the New Head and "decent" old head I get the PHead wrong position no matter what spot it goes in
2) If I run the printer with both old heads it then just complains that the Right screwed up head has an error and to change it
2.1) If I swap the two old heads, then it correctly identifies that the print heads are in the wrong position.
3) So I've been able to verify that the machine is reading the heads and that the one "old" head that was in decent condition is not flagging an error. The error is either caused by a) the old bad head as it comes back and complains there's an error with the right head when the old one's installed OR when installing the new head in the right position it then complains the heads are in the wrong position.
You gentlemen have a great day
Also yes I have the service manual, as I already stated this did not occur until swapping one of the heads. Naturally as you say the service manual references the different boards. However the boards seem fine and continuity tested fine on the wire harness. I can swap in the old head and swap heads and get different messages the symptoms do not aline with a board being fried. Instead seem to be with the new head / old head combination. However I was hoping there would be a method to initialize or bypass instead of buying a second new head. The machine has been off since I last attempted a run, so I am trying to determine if there's an issue with the old head that we kept as the machine remembers what location the head was in prior (left or right position). So what I was trying to figure out was if there's a way to initialize the machine or head. The machine had no issue prior to swapping the head even with the 3rd party ink doing the nozzle check. If 3rd party ink really is that "big" of an issue that it can just instantly fry the boards the second the machine is turned on with a new head then that's just asinine. They wouldn't sell the ink at such high volumes if there's such an issue with it instantly frying boards.
If I remove the new print head and replace with the old one which is F-edup the error then changes to an Error with Right Print head (which would make sense as that head is beyond any hope).
What I was hoping to do was see if there was a way to bypass / reset as I said as the machine just seems to be confused about the new print head, as the error changes.
Canuc had said if the firmware version was old, it is running the most current one of 1.43
1) If I run the printer with the New Head and "decent" old head I get the PHead wrong position no matter what spot it goes in
2) If I run the printer with both old heads it then just complains that the Right screwed up head has an error and to change it
2.1) If I swap the two old heads, then it correctly identifies that the print heads are in the wrong position.
3) So I've been able to verify that the machine is reading the heads and that the one "old" head that was in decent condition is not flagging an error. The error is either caused by a) the old bad head as it comes back and complains there's an error with the right head when the old one's installed OR when installing the new head in the right position it then complains the heads are in the wrong position.
You gentlemen have a great day
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