iR Adv 5030i Error E0027

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  • Leeyon17
    Guyinthechair_1.0
    • Mar 2019
    • 15

    #1

    iR Adv 5030i Error E0027

    Hi All,
    The copier continues to display the E0027 error. i have swapped out the development unit it suggest had the fault E0027-400, but then just swaps to another E0027 error. E0027-100.
    Then displayed the E0027-300 error.
    Should I just swap out all the developing units and go from there. the client bought the copier themselves and doesnt really have the money to by all the development units only to find its the drum drive or the control PCB.

    Are there any other solutions or fault finding tips to narrow the search for the issue?

    Thanks in advance
  • Venom
    Technical/IT Support

    500+ Posts
    • Nov 2009
    • 765

    #2
    Re: iR Adv 5030i Error E0027

    First step is to try new dev units, then FM4-8390 DRUM DEVELOPING DRIVE ASSEMBLY
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #3
      Re: iR Adv 5030i Error E0027

      Originally posted by Leeyon17
      Hi All,
      The copier continues to display the E0027 error. i have swapped out the development unit it suggest had the fault E0027-400, but then just swaps to another E0027 error. E0027-100.
      Then displayed the E0027-300 error.
      Should I just swap out all the developing units and go from there. the client bought the copier themselves and doesnt really have the money to by all the development units only to find its the drum drive or the control PCB.
      Are there any other solutions or fault finding tips to narrow the search for the issue?
      Thanks in advance
      did you run install/adjust on the dev units?

      what are the life counts on the dev units?

      Comment

      • roho
        Senior Tech

        500+ Posts
        • Mar 2009
        • 844

        #4
        Re: iR Adv 5030i Error E0027

        I think the dev units are not the culprit. I have never seen all the devs cause error codes at the same time even on high use cases. I would be looking at the pbc that controls their signal, I can't recall if it is the Drum driver pcb offhand as it has been years since I seen a first gen model but that sounds familiar.

        I could see one dev causing a error, but not 3 or 4 of them. Has to be something further back along the chain.

        Comment

        • Canuck
          Tech Specialist

          1,000+ Posts
          • Nov 2007
          • 1713

          #5
          Re: iR Adv 5030i Error E0027

          The prop on the dev would strip on older units. Sometimes the coupling on the machine side has issues..replaced a few. Also on the mentioned drive assembly, the nylon bushing gets oblong and the gears don't mesh

          Comment

          • sodinor
            Technician
            • Jan 2016
            • 14

            #6
            Re: iR Adv 5030i Error E0027

            Hola,comprueba que giren los desarrolladores

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #7
              Re: iR Adv 5030i Error E0027

              Originally posted by sodinor
              Hola,comprueba que giren los desarrolladores
              In English please

              Sent from my SM-G960U using Tapatalk

              Comment

              • aco.bk
                Trusted Tech

                100+ Posts
                • Sep 2012
                • 130

                #8
                Re: iR Adv 5030i Error E0027

                IR Advance C5051 E027

                Read Zoraldinho s and Teckat s post.

                Comment

                • hidius
                  Trusted Tech

                  100+ Posts
                  • Jun 2015
                  • 128

                  #9
                  Re: iR Adv 5030i Error E0027

                  usually with this error code especially if its showing multiple sub codes is to take out the whole drum/dev process unit and ITB unit. look inside towards the back you will see the 4 color hopper units. check the area where the toner comes out into the dev. check to see if the plastic mylar seal has peeled away and gone back up into the hole and locked up the supply auger. you will need to carefully remove that plastic seal in one piece without breaking it. do that for the 4 colors

                  Comment

                  • Leeyon17
                    Guyinthechair_1.0
                    • Mar 2019
                    • 15

                    #10
                    Re: iR Adv 5030i Error E0027

                    Thanks everyone.

                    I will check all these suggestions tomorrow and will let you know the progress.
                    The link with pictures are also very helpful.

                    thanks again.

                    Comment

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