Canon E Support

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  • 20 year tech
    Senior Tech

    500+ Posts
    • May 2014
    • 580
    #1

    Canon E Support

    Does anyone know whats going on with E Support website here in the US ? I am furloughed and not getting any info from my dealership

    Thanks
    Tags: canon, dealership, furloughed, info, support
    • rspicer
      Technician

      Site Contributor
      50+ Posts
      • Oct 2015
      • 97
      #2
      Re: Canon E Support

      From what I've heard, they have multiple issues going on right now. The tropical storm flooded their servers on the East Coast, and they got hit with some ransomware. We haven't been able to access the site since last Tuesday (08-04-2020). We were told they were trying to get back up and running by this afternoon, but it doesn't look like it's gonna happen.

        Comment

        • 20 year tech
          Senior Tech

          500+ Posts
          • May 2014
          • 580
          #3
          Re: Canon E Support

          Thanks for the reply rspicer good info, reached out to some friends at Canon and will share relevant replies if I get them.... Canon tends to be tight lipped, as they should.

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