Canon Image Runner 4245 Jamming

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  • lbotto
    Junior Member
    • Sep 2020
    • 3

    [Jamming] Canon Image Runner 4245 Jamming

    I have a customer with a canon ir4245 that is jamming when duplexing. Single sided prints are fine. After the jam there is always paper sitting mostly in the No 2 delivery assembly and just a bit would have been in the duplexing guide assembly. The jam code is: 00 010D DELAY S7 Duplex feed sensor

    Any thoughts on why and how to fix?
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1623

    #2
    Re: Canon Image Runner 4245 Jamming

    There is a belt in the 3 way unit that may have popped off. If you pull the unit it should be easy to see.


    Sent from my iPhone using Tapatalk

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    • lbotto
      Junior Member
      • Sep 2020
      • 3

      #3
      Re: Canon Image Runner 4245 Jamming

      I forgot to add a lot of times a piece of paper will be sitting in between the adf assembly and the output bin. Not sure how it gets there. Is the 3 way unit the internal finisher??

      Comment

      • Brian8506
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2009
        • 1623

        #4

        Comment

        • mga
          Copier Technician

          Site Contributor
          1,000+ Posts
          • Dec 2010
          • 1393

          #5
          Re: Canon Image Runner 4245 Jamming

          Originally posted by lbotto
          I have a customer with a canon ir4245 that is jamming when duplexing. Single sided prints are fine. After the jam there is always paper sitting mostly in the No 2 delivery assembly and just a bit would have been in the duplexing guide assembly. The jam code is: 00 010D DELAY S7 Duplex feed sensor

          Any thoughts on why and how to fix?
          Look in the area could be dirty sensor
          Attached Files
          Regards Mark

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          • lbotto
            Junior Member
            • Sep 2020
            • 3

            #6
            Re: Canon Image Runner 4245 Jamming

            So I replaced the entire right door and still jamming when duplexing. Any other thoughts??

            Comment

            • kstan268
              Technician

              50+ Posts
              • Apr 2012
              • 85

              #7
              Re: Canon Image Runner 4245 Jamming

              Originally posted by lbotto
              So I replaced the entire right door and still jamming when duplexing. Any other thoughts??
              i also faced the same problem recently..Do you had already solve the problem? pls help !!!

              Comment

              • THUK
                Trusted Tech

                100+ Posts
                • Jul 2008
                • 195

                #8
                Re: Canon Image Runner 4245 Jamming

                Does it jam if you run A4R

                Comment

                • kstan268
                  Technician

                  50+ Posts
                  • Apr 2012
                  • 85

                  #9
                  Re: Canon Image Runner 4245 Jamming

                  Originally posted by kstan268
                  i also faced the same problem recently..Do you had already solve the problem? pls help !!!
                  problem solve by replace inner two tray (belt came out only)but problem solve with helping from many fren Thank's guy

                  Comment

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