Canon IR adv C5045 reboots when Copy ADF and Flatbed

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  • veghwa
    Junior Member
    • Apr 2019
    • 8

    Canon IR adv C5045 reboots when Copy ADF and Flatbed

    please enlighten me regarding this issue
    If printing machine is ok and brings the paper out.
    But if i do copy from document processor and flatbed
    The machine will automatically reboots after pressing the start button

    Im planning to change the scanner flat cable
  • Venom
    Technical/IT Support

    500+ Posts
    • Nov 2009
    • 765

    #2
    Re: Canon IR adv C5045 reboots when Copy ADF and Flatbed

    Swapping parts without checking Error Codes or Alarm 2 codes is an odd way to start, Good luck
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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    • veghwa
      Junior Member
      • Apr 2019
      • 8

      #3
      Re: Canon IR adv C5045 reboots when Copy ADF and Flatbed

      Hello @venom
      Just went and checked the machine.
      The machine will reboot randomly.
      On any task you do.

      Tried to clean ram.
      Swap the board from the left one.
      And interchanged that tpm board
      And shows e748-9000 error

      I ended up reinstalling back all the board with the issue still there.

      Comment

      • guitar9199
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2016
        • 1097

        #4
        Re: Canon IR adv C5045 reboots when Copy ADF and Flatbed

        Originally posted by veghwa
        Hello @venom
        Just went and checked the machine.
        The machine will reboot randomly.
        On any task you do.

        Tried to clean ram.
        Swap the board from the left one.
        And interchanged that tpm board
        And shows e748-9000 error

        I ended up reinstalling back all the board with the issue still there.

        Reflash the firmware using "Overwrite All".

        Comment

        • Tricky
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2009
          • 2621

          #5
          Re: Canon IR adv C5045 reboots when Copy ADF and Flatbed

          Fax boards can cause random reboots on this model, but any error codes would be a good start.
          Copytechnet search tool v0.8 Final

          Comment

          • jmaister
            certified scrub

            Site Contributor
            500+ Posts
            • Aug 2010
            • 755

            #6
            Re: Canon IR adv C5045 reboots when Copy ADF and Flatbed

            Is it cheque or money that you are copying?
            Idling colour developers are not healthy developers.

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