Touch Screen issues with IR4525iii

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  • Copybox
    Technician

    50+ Posts
    • Sep 2020
    • 59

    [Misc] Touch Screen issues with IR4525iii

    Canon touch pad on this jumps to the next selection when you select choice, for example when you press home key, personal settings highlights. Can this be fixed in service mode ? If so where, as this may be a calibration bug

    Thanks J
  • 20 year tech
    Senior Tech

    500+ Posts
    • May 2014
    • 580

    #2
    Re: Touch Screen issues with IR4525iii

    You can try to calibrate the touchscreen in service mode Copier>Function>Panel>Touchchk a series of * marks appear on the screen touch them with a stylus to calibrate.

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    • Copybox
      Technician

      50+ Posts
      • Sep 2020
      • 59

      #3
      Re: Touch Screen issues with IR4525iii

      Originally posted by 20 year tech
      You can try to calibrate the touchscreen in service mode Copier>Function>Panel>Touchchk a series of * marks appear on the screen touch them with a stylus to calibrate.
      Thanks for your help will give it a try tmw!

      Comment

      • giogi
        Engineer senior

        100+ Posts
        • Jan 2016
        • 180

        #4
        Re: Touch Screen issues with IR4525iii

        if you can't because the touch is too out of adjustment try this:
        enter service mode and press button 5 3 times.
        Then press the crosses on the display and make calibration
        "Knowledge is a source, but unfortunately ignorance is a sea."

        Comment

        • Venom
          Technical/IT Support

          500+ Posts
          • Nov 2009
          • 765

          #5
          Re: Touch Screen issues with IR4525iii

          clean dirt out from around the edges of the touch panel first
          IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

          Comment

          • Copybox
            Technician

            50+ Posts
            • Sep 2020
            • 59

            #6
            Re: Touch Screen issues with IR4525iii

            Thanks for all your help guys the press 5 x 3 times worked and re-calib all done machine is working customer is happy

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