Canon IRC 7270 Light Black copies

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  • bryant28282000
    Trusted Tech
    • Jul 2012
    • 142

    Canon IRC 7270 Light Black copies

    Hello to all, I am working on a Canon IRC 7270 with light black copies. I replaced the black drum and black developer, the black copies were dark after installing a new developer but after a few days the customer called back and said the black copies are back light. If you take a sky shot the copies are really light in the black. I clean the charge units but I am wondering could it be the black toner hopper. It appears as if the black toner is not reaching the developer. Has anyone replaced the Hopper assy due to this issue? Copies and prints is the same
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Canon IRC 7270 Light Black copies

    Originally posted by bryant28282000
    Hello to all, I am working on a Canon IRC 7270 with light black copies. I replaced the black drum and black developer, the black copies were dark after installing a new developer but after a few days the customer called back and said the black copies are back light. If you take a sky shot the copies are really light in the black. I clean the charge units but I am wondering could it be the black toner hopper. It appears as if the black toner is not reaching the developer. Has anyone replaced the Hopper assy due to this issue? Copies and prints is the same
    did you init new dev unit?

    was it NEW OEM dev unit or pull?

    is it Genuine OEM toner?

    did you try and vac out toner chute to dev unit?

    did you check in SM the values of dev unit? bias etc

    are there any error codes?

    do you have the service manual?

    Comment

    • khaled_abosere3@yahoo.com
      Head technical support

      100+ Posts
      • Mar 2012
      • 159

      #3
      Re: Canon IRC 7270 Light Black copies

      Yes we faced the problem we was using genuine toner
      The solution was replace the black toner hopper.

      Sent from my CPH2015 using Tapatalk

      Comment

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