Canon IR Advance C5535 Paper Trays Not Being Pulled in Or Lock In Place

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  • tecchie
    Trusted Tech

    100+ Posts
    • Apr 2009
    • 111

    Canon IR Advance C5535 Paper Trays Not Being Pulled in Or Lock In Place

  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7635

    #2
    Re: Canon IR Advance C5535 Paper Trays Not Being Pulled in Or Lock In Place

    Looks you're right, some Konicas will do the same and you need to perform trouble reset after cleaning jammed paper to clear the code.
    Just wait for Canon guys help here.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4955

      #3
      Re: Canon IR Advance C5535 Paper Trays Not Being Pulled in Or Lock In Place

      During transport, metal plate deforms inside the machine.
      Remove all paper cassettes out and you'll see.Remove and fix the plate.
      Gene III has this modified.
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

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      • tecchie
        Trusted Tech

        100+ Posts
        • Apr 2009
        • 111

        #4
        Re: Canon IR Advance C5535 Paper Trays Not Being Pulled in Or Lock In Place

        This was resolved. Both paper trays were not drawing in and locking. What i found was that both cassette auto close assemblies spring units inside completely reversed to the forward position. Once i took them out of the paper tray unit and reversed them back it now works fine. Not sure how they got that way. This all started with a paper jam behind trays.

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