canon 5035/5051 quality issues.

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  • Lasersupplies
    Trusted Tech
    • Jul 2011
    • 221
    #1

    canon 5035/5051 quality issues.

    When printing on several machines I have encountered a thick black smudged area that only shows on the back of the page regardless if i have sent a duplex job or not. This issue has happened in the past and I have never gotten to the bottom of it. I have changed belts, developers, drum units, fusers and duplex units and still get the same problem. I have attached a photo to show what is happening. All help would be appreciated
    Attached Files
    Tags: developers, drum, duplex, fusers, units
    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393
      #2
      Re: canon 5035/5051 quality issues.

      Originally posted by Lasersupplies
      When printing on several machines I have encountered a thick black smudged area that only shows on the back of the page regardless if i have sent a duplex job or not. This issue has happened in the past and I have never gotten to the bottom of it. I have changed belts, developers, drum units, fusers and duplex units and still get the same problem. I have attached a photo to show what is happening. All help would be appreciated
      Are you using oem parts looks like problem from transfer roller
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

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        Comment

        • Gab
          Senior Tech
          • Aug 2015
          • 668
          #3
          Re: canon 5035/5051 quality issues.

          IS toner you using oem?
          I have faced the same problems at other brands and it was developer and bad toner

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              5,000+ Posts
              • Mar 2008
              • 5005
              #4
              Re: canon 5035/5051 quality issues.

              Toner sucks.
              If it ain't broke, don't fix it
              A picture is worth a thousand words

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