Drum counter on imagepress c 710

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  • fchu5959
    Field Engineer

    100+ Posts
    • Jun 2010
    • 100

    Drum counter on imagepress c 710

    Hi everybody,

    On an imagepress c710,I am having a hard time resetting the drum counter after having replaced them.According to service manual,this should happen automatically with new drums but this is not the case.

    Has anybody ever encountered this issue? i would greatly appreciate if someone have the solution.

    Take care.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Drum counter on imagepress c 710

    Originally posted by fchu5959
    Hi everybody,

    On an imagepress c710,I am having a hard time resetting the drum counter after having replaced them.According to service manual,this should happen automatically with new drums but this is not the case.

    Has anybody ever encountered this issue? i would greatly appreciate if someone have the solution.

    Take care.
    genuine OEM drum unit?

    Comment

    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4955

      #3
      Re: Drum counter on imagepress c 710

      In service mode go to situation>parts replacement.
      If you follow step-by-step instructions, the drum will reset.
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

      Comment

      • fchu5959
        Field Engineer

        100+ Posts
        • Jun 2010
        • 100

        #4
        Re: Drum counter on imagepress c 710

        Originally posted by Phil B.
        genuine OEM drum unit?
        yes,always use genuine parts.

        Comment

        • fchu5959
          Field Engineer

          100+ Posts
          • Jun 2010
          • 100

          #5
          Re: Drum counter on imagepress c 710

          Originally posted by zoraldinho
          In service mode go to situation>parts replacement.
          If you follow step-by-step instructions, the drum will reset.

          I have never gone through "situation" to reset parts counter.

          Anyway,i will give it a try and post back. Thanks Zoraldhino.

          Comment

          • fchu5959
            Field Engineer

            100+ Posts
            • Jun 2010
            • 100

            #6
            Re: Drum counter on imagepress c 710

            Originally posted by fchu5959
            I have never gone through "situation" to reset parts counter.

            Anyway,i will give it a try and post back. Thanks Zoraldhino.
            This afternoon,i had the opportunity to replace the magenta drum on this press.I followed Zoraldhino's post and succeded to reset the drum counter.

            So ,thanks again to Zoraldhino for his help.

            Cheers.

            Comment

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