Printing from Mailbox question

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  • copiman
    Technician

    500+ Posts
    • Sep 2011
    • 861

    Printing from Mailbox question

    I have a C5540. The print job, B/W, is sent to the mailbox. When printing this job from the mailbox, it only allows you to print in color. All other selections are greyed out. Using a Mac to send document to mailbox and it has been defaulted to B/W

    Has anyone ran into this?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Printing from Mailbox question

    Originally posted by copiman
    I have a C5540. The print job, B/W, is sent to the mailbox. When printing this job from the mailbox, it only allows you to print in color. All other selections are greyed out. Using a Mac to send document to mailbox and it has been defaulted to B/W

    Has anyone ran into this?

    1) Press [Show All] on the copier's display.

    2) Press [Scan & Store].

    3) Press [Mailbox] and select your mailbox.

    4) Press [Scan].
    5) Select your settings for ex.Color or Black and White.
    6) Highlight the Silver Box with the red stripe on the top right and select Change Default Settings
    7) Select Register
    8) Select Yes.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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