Canon dx c5735i with P2 rip

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  • papafred
    Technician
    • Jun 2019
    • 11
    #1

    Canon dx c5735i with P2 rip

    New install. Followed install instruction for copier and rip. Copier is set to 3 to recognize rip. Can print to and see through the rui. We have a strange message on the copier screen that says " check computer name in settings/registration". If we disconnect the rip the message goes away. Tried everything we could think of along with all the clears known. Anyone seen this before.TIA
    Tags: before.tia, copier, install, message, rip
    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393
      #2
      Re: Canon dx c5735i with P2 rip

      Originally posted by papafred
      New install. Followed install instruction for copier and rip. Copier is set to 3 to recognize rip. Can print to and see through the rui. We have a strange message on the copier screen that says " check computer name in settings/registration". If we disconnect the rip the message goes away. Tried everything we could think of along with all the clears known. Anyone seen this before.TIA
      I think you will find you will have to update system software on fiery we've had problems as fiery was made for irac55xx series
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092
          #3
          Re: Canon dx c5735i with P2 rip

          Originally posted by papafred
          New install. Followed install instruction for copier and rip. Copier is set to 3 to recognize rip. Can print to and see through the rui. We have a strange message on the copier screen that says " check computer name in settings/registration". If we disconnect the rip the message goes away. Tried everything we could think of along with all the clears known. Anyone seen this before.TIA

          ------ -------

          Countermeasures for Each Message




          A computer or printer with the same name is registered in the WINS database.
          When <WINS Resolution> in <WINS Settings> is set to <On>, do not register a computer or printer with a name already listed in <Computer Name/Workgroup Name Settings> in <TCP/IP Settings>.


          A printer or computer with the same name already exists in the same workgroup as this machine.
          Do not register a computer or printer with a name already listed in <Computer Name/Workgroup Name Settings> in <TCP/IP Settings>.I
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • tech17z
              Junior Member
              • Feb 2011
              • 7
              #4
              Re: Canon dx c5735i with P2 rip

              When I had this, I changed the server name of the fiery and the message went away.

                Comment

                • papafred
                  Technician
                  • Jun 2019
                  • 11
                  #5
                  Re: Canon dx c5735i with P2 rip

                  Thanks for all the input. Changing the server name did the trick.

                    Comment

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