[Jamming] My machine does not pick up paper

[Guest]

I listen sound like some gear not work well, then after that sound my tray does not pick up paper, it show jammed paper before pick. I need(please help me) help thanks

[Brian8506]

Re: My machine does not pick up paper

A model might help and what you've tried and maybe even a jam code

[Rachid.Akli]

Re: My machine does not pick up paper

I listen sound like some gear not work well, then after that sound my tray does not pick up paper, it show jammed paper before pick. I need(please help me) help thanks

Dear Sir,

Have a look on the position of the pick-up rollers.

Regards

[Drivee]

Re: My machine does not pick up paper

Also, check do you have trace of pick up roller on paper which is jamed.