Canon Image Runner Advance 4245 scan color is off, color with a B/W original

[tonerjockey]

Hi guys, hope you are all doing good.


this thing was sending green scans from the black and white test pattern with the settings,

Auto (Color/Gray) 300X300 dpi, Auto size, PDF (Compact).


i pulled the scanner and cleaned the mirrors and glass.
sometimes it scans it in black and white, other times its in color.

i have access to another 4250, but since it is intermittent, i was thinking that the scanner must be ok??


does anyone have any ideas what could be the cause?


thank you very much, Jim

[tonerjockey]

Re: Canon Image Runner Advance 4245 scan color is off, color with a B/W original

now they said the scans are coming in a pink color.

[nochick]

Re: Canon Image Runner Advance 4245 scan color is off, color with a B/W original

I think scan board or cable is bad try to reseat cable and if the result worse or change that's right?

I use to found pink and green scan in ir3225 and it's on the edge of photo.
copy is normal
B&W scan is normal
but when color scan there's color on edge.

You can test on preview scan.

Good luck

[tonerjockey]

Re: Canon Image Runner Advance 4245 scan color is off, color with a B/W original

ok, thank you for that.

i had already re seated the cable at the scanner, not at the board. it had been also giving the error E225-001.


but i had another same model that was throwing the E280-003 and i replaced the cable for that and so far its been ok.


the scanners are on back order from Canon.

thank you very much for the input.
Have a nice day, Jim