Can't scan complete document result

[darkmaster]

I using canon IR2018n M/C for scan document but the output ratio in computer is 1:0.9xx only. Is normal output for this M/C? How to adjust scan output ratio be 1:1? I using adobe acrobat pro for scan. any idea?

remark: my ratio is original : output

[mjarbar]

Sorry, it doesn't seem to be the Canon

Hello,

I've noticed this as well with other Canon machines of varying models and Adobe Acrobat 7.0

Unfortunatlly this seems to be a querk of acorbat and so far I haven't found a cure. It seems to be the way the program compresses the file and then shows it on the page. If I scan as a jpeg to something like Photoshop and save as a photoshop .pdf the jpeg looks and prints ok but the pdf is still slightly smaller.

I am still having a poke around however so if I find anything out I'll post back.

[darkmaster]

maybe m/c settings

Hello,

I've noticed this as well with other Canon machines of varying models and Adobe Acrobat 7.0

Unfortunatlly this seems to be a querk of acorbat and so far I haven't found a cure. It seems to be the way the program compresses the file and then shows it on the page. If I scan as a jpeg to something like Photoshop and save as a photoshop .pdf the jpeg looks and prints ok but the pdf is still slightly smaller.

I am still having a poke around however so if I find anything out I'll post back.

how about M/C setting ??
if M/C setting problem, can you teach me how to adjust scan ratio?

[mjarbar]

Unfortunatlly you can't change the scan ratio for scanning like you could if doing a normal copy.

As far as I can see from the manuals you can change resolution for scan quality and the mode of the scan ie colour, halftone or greyscale but there is nothing for scan ratio.

I am in the process of trawling through the service manual to see if there is anything in there but this would effect copying as well!!!

Like I say this has become a pain in the A** as this cropped up again today with another of my customers who are scanning scaled technical drawings.